Please take a look at this. Tell me what you think

Shakeel

Shakeel

Shakeel

Soldato
Joined
27 Sep 2009
Posts
2,780
I sold a pc and the buyer left feedback (+ve)

A day later he emailed me to say that the pc was damaged in the post. The cooler had come off and cpu had come out of the socket and therefore bending almost all of the pins

I told him to take pictures of the packaging and pc etc... but he said he couldnt because something was wrong with his pc. I then told him to send the cpu back as id claim on the courier

So he sent back the cpu and yes almost all the pins are bent in different ways. there is thermal paste on pins in the middle of the cpu.

I find it hard to believe becuase

1. i stuffed the in side of the case with air pillows (airplus. googe it if you need pics) so if something came off then it wouldnt roll around in the case.

2.i dont understand how the cooler come off. it was an amd chip so the latch had to be undone fo the cooler to come off.

3. the cpu was secure so i dont understand how it could come lose.

4. if the cooler had come off by force then surely the motherboard rentention clip would have been damaged (or am i wrong)

I told him i dont understnad how it happened becuase of the points above and he/she replied 'these things happen'

Here are some pics

http://img97.imageshack.us/img97/8176/dsc00356ed.jpg

http://img705.imageshack.us/img705/2668/dsc00357bd.jpg

I said ill keep him/her updated on the progress with the courier but i still dont know what to make of it

So what do you think?
 
If it came off surely they would be bent in the same direction , Any marks on the back of the cpu to show force has been applied to get it out ?
 
Skywalker said:
If it came off surely they would be bent in the same direction , Any marks on the back of the cpu to show force has been applied to get it out ?
Click to expand...

no, I had 3 come off in one shipment, 2 were a few bent pins one was really messed up... pins all over the shop where it had moved about in the case I assume.
 
Skywalker said:
If it came off surely they would be bent in the same direction , Any marks on the back of the cpu to show force has been applied to get it out ?
Click to expand...

This is what I thought...

If it fell off and damaged the pins - wouldn't they all be..

\\\\\\\\\\\\\\\\\\\\

or

////////////////////

instead of...

//\\/\|/|\\||//\\\/|

:p
 
They have left feedback, tell them to deal with the post office, or whoever shipped it.
*Edit. Ah courier.
It looks to me like some one has bent those pins by hand, on purpose; or dropped it on the floor and stamped on a few times.
 
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The cooler coming off... possibly...

But the CPU coming out of the socket?... :confused:


Have you asked them why they left positive feedback if it wasn't working?

Also why they didn't flag that the package was damaged when they recieved it?

As it'd have to be a helluva knock to jolt the CPU cooler free AND rip the CPU out of the socket...
 
HeX said:
The cooler coming off... possibly...

But the CPU coming out of the socket?...
Click to expand...

I cannot see his pics but I have had this happen a few times, the cooler is often stuck to the CPU and rips the CPU out... I had 3 in one batch rip the CPU out, and others... also some times removing the cooler rips the cpu out..
 
Skywalker said:
If it came off surely they would be bent in the same direction , Any marks on the back of the cpu to show force has been applied to get it out ?
Click to expand...

none. the cpu has been cleaned very very nicley and all thermal paste has been removed

also he.she ownt send any pictures of the pc. they keep making excuses
 
sounds very dodgy on their part.

Do agree though, sometimes cpu's can get propa stuck to cooler with the paste, my bro once pulled cooler and cpu off in 1 go (accident), cpu lock on and the pins all came out straight.

If cooler came off and the box was moved around enough times for it to keep bending the pins then surely the mobo, gcard, case etc would have taken some blows, ask for more proof.
 
Shakeel said:
he/she said 'my dad left feedback before i opened the package'
Click to expand...

Bad luck then.....

Sounds like someone ballsed it up his end, and now he wants to try and pin it on you!

I did think it was standard practice to remove heavy CPU coolers when sending PCs in the mail? (How heavy are they nowerdays, compared to say 8-10 years ago)
 
I'm no expert but i can't see how that could have came out of the post/courier looking like that. The way the pins are bent looks far to random for it to have been done by an impact or knock of somekind.

Looks more like something thats been forcibly removed/damaged by pulling and twisting in several directions. Looks to me like they either tried to take it out the wrong way using the wrong force and messed it up, or did it deliberately.
 
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Sounds like he just wants his money back and has tried to blame it on a transportation. I can't see how the pins would bend like that. Bit tricky to see in the pictures, but on a few I can see marks near the tip of some pins, might be nothing, but it could be how they have been bent.

Or he might just have just had a play about and completely balls'd it up putting it back in the socket.
 
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