Did anyone do BFG RMA recently?

[Jing]

I am currently in UK.

I have sent my GTX 275 to BFG Europe (in Walse) for RMA this Monday.

However, my parcel was returned to me today. The post company told me BFG Europe refused to take the parcel. I can't understand the reason, as the parcel is still sealed without any opening.

Do you have any idea why BFG Europe refused my parcel?

Did anyone do BFG RMA recently?

Cheers

 

[reiyushin]

BFG has shut up shop

 

[Van Diemen]

Contact BFG via the phone. They should provide a US based address for RMA.

Currently takes about 60 days

 

[Kanpai]

60 days? And do they provide a temporary card by any chance?

 

[Locke]

Contact BFG via the phone. They should provide a US based address for RMA.

Currently takes about 60 days

Have a UK number by any chance, or is it only US based like it says on their website?

 

[Van Diemen]

I'm not too sure, but my guess is that it's US only. (sorry mate)

 

[Locke]

I'm not too sure, but my guess is that it's US only. (sorry mate)

Thought so, extremely lame then!

Wonder what I would get back if I successfully RMA'd my BFG 8800 GTS 640 OC and if it's worth the hassle.... sigh!

 

[Jing]

BFG has shut up shop

I think they also stopped contacting through email temporarily.

BFG tech support and Jeff just suddenly disappeared last week. I have sent them a few emails, and no responds at all!

Shall I call them directly to USA?

 

[el Kuarlos]

Gah horrible time for all. Gotta be painful for all bfg staff and nasty if you own a bfg product...

 

[chezzuk]

my BFG 9800 gx2 was sent to Wales Uk on da 2nd June,and iam still waiting for a replacement wgich me thinks is never gonna happen cos BFG are going out of Business........

 

[Jing]

my BFG 9800 gx2 was sent to Wales Uk on da 2nd June,and iam still waiting for a replacement wgich me thinks is never gonna happen cos BFG are going out of Business........

On you RMA track, Is it showing received at warehouse? or doesn't show anything at all?

 

[Baka^Ni]

I received my card back from BFG yesterday afternoon, I shipped it to wales on the 5th. I must have grabbed one from the very last shipment.

 

[Jing]

I received my card back from BFG yesterday afternoon, I shipped it to wales on the 5th. I must have grabbed one from the very last shipment.

your original card or a RMA replacement?

 

[Jing]

They just set up a RMA to their US base

 

[Narziss]

I just received this email...

Your proof of purchase has been entered. Your RMA has been setup, so at this timewe would ask you to please hold on to your product. Once we have a product available, one will ship to you with a prepaid label to return the defective unit.

Fingers crossed I actually get something.

 

[theukmoog]

Oh balls! I specifically bought BFG 'cos they had a UK based operation for warranty!