Dell Outlet Laptop arrived!
- Thread starter atocp
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Soldato
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- 29 May 2005
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I got a Dell Studio 1558 with an i5 430m, 4gb RAM, Bluray and ATi 545v, didn't need the power as it's mainly for internet and HDMI to TV, got it for £450 couple of weeks ago.
Arrived last week, the battery is dead sadly
Will they replace it using the warranty?
Otherwise, laptop was spotless, no mark anywhere
Arrived last week, the battery is dead sadly
Will they replace it using the warranty?Otherwise, laptop was spotless, no mark anywhere
I got a Dell Studio 1558 with an i5 430m, 4gb RAM, Bluray and ATi 545v, didn't need the power as it's mainly for internet and HDMI to TV, got it for £450 couple of weeks ago.
Arrived last week, the battery is dead sadly
Otherwise, laptop was spotless, no mark anywhere
they should do, give them a call or email
more then likely, if its not specifically touted as XX type of GPU, take it as not worth mentioning.
It's odd though. Some of the systems don't even list the processor.
Is there a telephone number for Dell Outlet, which we could find out more details about a particular laptop from?
My Dell 1558 from the Outlet has just arrived 
And it has a faulty keyboard (The right cursor key does not work - it feels sort of 'spongy')
However, they are at least sending an engineer out on Monday to replace the keyboard, so should hopefully be OK after that. I'm just glad they aren't expecting me to return it to do the fix.
And it has a faulty keyboard
(The right cursor key does not work - it feels sort of 'spongy')However, they are at least sending an engineer out on Monday to replace the keyboard, so should hopefully be OK after that. I'm just glad they aren't expecting me to return it to do the fix.
Soldato
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- 9 Oct 2009
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- United Kingdom
Thats pretty good service to send out engineer on monday. Will save you sending it out back to them at least!
Hey guys,
Just wondered how the warranty stands with outlet laptops? Also can they be extended to say a 3 year period?
I often find it hard to compare them online, and sometimes the outlet laptops don't have a cpu listed - does that mean its with basic cpu or does it mean there is no cpu at all?
Thanks
Just wondered how the warranty stands with outlet laptops? Also can they be extended to say a 3 year period?
I often find it hard to compare them online, and sometimes the outlet laptops don't have a cpu listed - does that mean its with basic cpu or does it mean there is no cpu at all?
Thanks
yes you can, you select this option when you pay, alternatively you can purchase by calling the sales.
Always will have a CPU but sometimes they don't list them for some reason, it will be pot luck if yo uorder not knowing the CPU type, but you can usualy owrk out roughly the minimum likely from the model number i.e 1747 etc.
Ah great, thanks for the reply.
Sorry I know this isn't necessairly the thread but does anyone know if you format the laptop and re-install the OS (excluding 'features' such as fingerprint swipe and misc stuff that clog up the OS) do you still get the warranty valid?
Thanks
Sorry I know this isn't necessairly the thread but does anyone know if you format the laptop and re-install the OS (excluding 'features' such as fingerprint swipe and misc stuff that clog up the OS) do you still get the warranty valid?
Thanks
However, since my last post it has blue screened several times with a rather cryptic 'a clock interrupt was not received on a secondary processor within the allocated time interval ' error
On the phone to Dell technical support again now.
*edit* looks like a new motherboard is needed as well as a new keyboard - hopefully that will fix it, but it doesn't leave me very confident about the quality of the outlet machines
On the phone to Dell technical support again now.
*edit* looks like a new motherboard is needed as well as a new keyboard - hopefully that will fix it, but it doesn't leave me very confident about the quality of the outlet machines
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I received my Studio 1749 from the Dell Outlet on Tuesday. So far so good for me, my only major problem is a stuck pixel right in the centre of the screen . It's only noticeable on dark backgrounds but me being a perfectionist, it's annoying me very much.
For the money I've saved vs buying new, I can't really complain but I might try my luck anyhow and see how I get on.
. It's only noticeable on dark backgrounds but me being a perfectionist, it's annoying me very much.For the money I've saved vs buying new, I can't really complain but I might try my luck anyhow and see how I get on.
I received my Studio 1749 from the Dell Outlet on Tuesday. So far so good for me, my only major problem is a stuck pixel right in the centre of the screen
For the money I've saved vs buying new, I can't really complain but I might try my luck anyhow and see how I get on.
Still cheaper should u replace the screen. Seen them on the bay for around the £80 mark new.
However, since my last post it has blue screened several times with a rather cryptic 'a clock interrupt was not received on a secondary processor within the allocated time interval ' error
On the phone to Dell technical support again now.
*edit* looks like a new motherboard is needed as well as a new keyboard - hopefully that will fix it, but it doesn't leave me very confident about the quality of the outlet machines
Well, the Dell technician came yesterday and replaced the faulty keyboard and motherboard...
... and it blue screened again before he'd even had chance to pack up his kit
So, he's coming back today with replacement processor (and RAM just in case).
If this doesn't fix it then it's definately going to have to go back for a refund.
thats very unlucky, i will sell you mine when I get the GX740Well, the Dell technician came yesterday and replaced the faulty keyboard and motherboard...
... and it blue screened again before he'd even had chance to pack up his kit
So, he's coming back today with replacement processor (and RAM just in case).
If this doesn't fix it then it's definately going to have to go back for a refund.
thats very unlucky, i will sell you mine when I get the GX740
Well, the replacement CPU and RAM seems to have sorted it out
Whilst it's been a bit of a faff Dell did sort it out pretty quickly (2 working days) with on-site visits.
So, overall I think the £250ish which I saved compared to a similar new-spec has been worth it.