Banking glitch?

KNiVES · 27 Sep 2010 at 21:48

I have a large amount of money and the online bank statement is updated right up to the last couple of hours. The available balance is saying the expected sum that I know I have (hundreds), yet the available balance is exactly £00.00. No overdrawn, no pennies left over - just exactly on the zeroes.

Is this a glitch or something? It can't be fraud because unscrupulous people would rob me blind and go overdrawn by the hundreds. It's definitely not money that has been spent either. I know exactly what my incomings and outgoings are this week, as well as all bills that have gone out/due to go out.

Should I panic or wait and see in the morning? It's with HSBC by the way.

[FnG]magnolia · 27 Sep 2010 at 21:50

Do you have telephone banking? Is their Customer Services still open?

mjt · 27 Sep 2010 at 21:51

KNiVES said:
I have a large amount of money

Worst willy waving thread ever.

On a serious note, can you not call HSBC? You can shout at NatWest 24/7..

Greenlizard0 · 27 Sep 2010 at 21:51

To be fair if it's Natwest they're probably abusing YOU 24/7.

lookitsjonno · 27 Sep 2010 at 21:52

call hsbc, the available balance means it's been authorised.

or it could just be a fault but checking can't hurt can it

Strife212 · 27 Sep 2010 at 21:52

Sounds like a glitch to me.

[FnG]magnolia · 27 Sep 2010 at 21:54

You know what? Probably 50% of the threads within GD could be answered with a generic response : "Have you contacted him/her/the company to ask them your question?"

shine · 27 Sep 2010 at 21:54

Have you checked via phone banking?

mjt · 27 Sep 2010 at 21:54

[FnG]magnolia;17463570 said:
You know what? Probably 50% of the threads within GD could be answered with a generic response : "Have you contacted him/her/the company to ask them your question?"

But then you don't get to brag about xyz...

Strife212 · 27 Sep 2010 at 21:55

KNiVES · 27 Sep 2010 at 21:56

mjt said:
Worst willy waving thread ever.

On a serious note, can you not call HSBC? You can shout at NatWest 24/7..

I genuinely did not mean to come across like that, it's honestly no more than a meagre living. I'm completely working class. When I meant large, I meant it's enough that it can't just shoot down to £0 because of a misjudged bill due date or something of the sort.

Strife212 · 27 Sep 2010 at 21:59

Seriously though, the fact it shows exactly 0.00 is probably a good sign, as you've said it won't be fraudsters.

Hades · 27 Sep 2010 at 22:26

It's probably the difference between the cleared amount and the uncleared amount. i.e. you have £100 coming in but it will still show as zero until the amount hits your account.

mame · 27 Sep 2010 at 22:34

Sounds like you have paid a cheque in. I've paid a cheque into my account before and the amount is added to my balance later that day but doesn't become 'available' untill it has cleared.

Chief Wiggum · 27 Sep 2010 at 22:35

Stupid question... If it's up to date, why does it say June?
/ bah different poster

Nm me...

Strife212 · 27 Sep 2010 at 22:43

Not to mention his issue wasn't accidentally being sent 1 million pounds

blitzyuk · 28 Sep 2010 at 00:08

Hold on you actually got sent 1 million pounds by mistake.

How long was it before they realised?

Why couldnt i get that by mistake.