Are you having a laugh?

SexyGreyFox · 28 Sep 2010 at 18:28

jakeke said:
All in, I have no idea how this is poor customer service on their behalf

pre1twa said:
Surely it would have been much worse customer serveice

IT HAS GOT NOTHING TO DO WITH POOR CUSTOMER SERVICE.
I laughed when Sony told me it would cost £65 to repair a £70 camera.
Does nobody read full threads?

EVH said:
Why take it back, if you caused the damage?

Because I'm a dirty chav scum who thought it may get fixed for free because it was still under guarantee and I didn't argue with the verdict.

[TW]Fox · 28 Sep 2010 at 18:29

dmpoole said:
IT HAS GOT NOTHING TO DO WITH POOR CUSTOMER SERVICE.

So why ask us for our tales of poor customer service? Just for the lulz? Just out of random?

Are you going to ask us for our favourite Barry Manilow record at the bottom of this thread as well for even more totally unrelated question?

Or are you just backpedalling and it was initially a related question

orderoftheflame · 28 Sep 2010 at 18:34

dmpoole said:
I laughed when Sony told me it would cost £65 to repair a £70 camera.

Sorry, it just sounds ridiculously obvious to me why they charge that much.

It's not worth it for them to repair it, the workmanship cost is probably as much as the camera. It's that price to put you off repairing it.

SexyGreyFox · 28 Sep 2010 at 18:48

[TW]Fox;17469143 said:
So why ask us for our tales of poor customer service? Just for the lulz? Just out of random?

Or are you just backpedalling and it was initially a related question

IT IS A RELATED QUESTION and ARGOS and Sony gave me fair Customer Service however I laughed when Sony told me the price which I am allowed to do.

AND YES I KNOW WHY IT COSTS SO MUCH BECAUSE I WAS IN MANUFACTURING FOR A TOTAL OF 33 YEARS.

I am allowed to laugh and to keep the thread going I asked for peoples ridiculous Customer Service stories.
I have not changed the OP.

[TW]Fox · 28 Sep 2010 at 18:51

So if you dont feel there was any ridiculous customer services why did you ask for peoples ridiculous customer service stories? Would it not have made sense to ask for peoples.... high repair cost stories or something?

Oh, I know why, because you thought it was ridiculous customer service

J1234 · 28 Sep 2010 at 18:53

Do you shout every time you say 'Argos' in real life?

SexyGreyFox · 28 Sep 2010 at 19:03

[TW]Fox;17469271 said:
Would it not have made sense to ask for peoples.... high repair cost stories or something?

That does make sense and wouldn't have had you trying to ridicule me.

However I wanted stories on ridiculous Customer Service but it can also turn into your suggestion.

[TW]Fox · 28 Sep 2010 at 19:05

dmpoole said:
However I wanted stories on ridiculous Customer Service but it can also turn into your suggestion.

So why ask in a thread about camera repairs unless you thought that was ridiculous customer service

Nobody ever asks a totally unrelated question after posting a story on an internet forum. If thats what you've really done, you just made internet history, congratulations!

Does anyone else like Sean Connery films?

wannabedamned · 28 Sep 2010 at 19:12

It's ridiculous on Sony's part asking for £65 to repair a £69 camera. On that part the customer service is ridiculous, Sony Customer Service, not Argos.

Offering to send it back for £25 to Sony, Ridiculous also and that again was customer service, This time Argos, Im pretty sure it could be sent back recorded and fully insured for much less.

Adding both together, £65 + £25 = £90 total to repair a £69 camera. A joint venture of ridiculousness

[TW]Fox · 28 Sep 2010 at 19:14

wannabedamned said:
Offering to send it back for £25 to Sony, Ridiculous also and that again was customer service, This time Argos, Im pretty sure it could be sent back recorde and fully insured for much less.

You are not paying for the return postage - well you are, but you are also paying for the time it took a professional to diagnose exactly what was wrong with the camera, and work out how much to fix it. They dont just look it and go 'new screen' - it'll be dismantled to see what else is damaged so that the repair cost can be accurately estimated.

Energize · 28 Sep 2010 at 19:29

Sony and Argos aren't exactly reputable companies so I would not expect a cheap repair in any circumstances, usually with cheap items though the repairman's time is going to cost more than the device.

SexyGreyFox · 28 Sep 2010 at 19:55

[TW]Fox;17469354 said:
So why ask in a thread about camera repairs unless you thought that was ridiculous customer service

It isn't about camera repairs, the thread is about Customer Service or can't you read?
At no time did I think that Sony or Argos gave me ridiculous Customer Service which I have said over and over.

The thread title is 'Are you having a laugh?'

In the OP I typed -

dmpoole said:
I don't blame ARGOS for this but surely Sony must have a brain in their heads to ever think that somebody would pay it - or would some people?

I don't blame any of them but I laughed at Sony for thinking somebody would pay £5 less for a repaired camera.

I then wanted to keep the thread going about Customer Service.