They're usually quite fair and it does state in the T&C's (legally binding) that they will charge you for this, that and the other.
Anywho, usually if you phone up and rant on that it's an excessive amount to charge for so little, they will prob wipe it, but be polite.
Had a similar with online banking, said that I was overdrawn even though my online statement said I wasn't because I placed the money in that day but still got charged, had a rant how they need to change the way they display things, blah blah blah, was polite all the time and they said they'd waive the fee.
Anywho, usually if you phone up and rant on that it's an excessive amount to charge for so little, they will prob wipe it, but be polite.
Had a similar with online banking, said that I was overdrawn even though my online statement said I wasn't because I placed the money in that day but still got charged, had a rant how they need to change the way they display things, blah blah blah, was polite all the time and they said they'd waive the fee.
