Would you say this was an ok price for a laptop screen replacement?

DJMK4

DJMK4

DJMK4

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I buy the screen for £67

Put a small 25% markup on the cost of the screen (so £67 + ~£17)

Charge £20 for fitting?

This is what iv always done, but just wanted to find out if this is over priced? no one has kicked up a fuss about the cost.
 
CoreKrogoth said:
Id probably double the fitting charge, atleast make it worth your while.
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I would if it was a normy customer, but to be fair this guy does bring me quite a lot of business, so I dont mind giving him abit of a discounted rate. however I still have to make some money
 
What size screen? I'd mark up the panel to about £80 and charge at least £40 to fit. At least.

Totally depends on your kind of business though and standards. Of anyone, you'll know best.
 
Most can be done easily in about 15-20 mins to be honest. The labour charge (in my opinion) should also cover the cost of the expertise required. Part cost should be marked up to at least cover your time to source and so on plus a bit of profit.
 
beachBOYken said:
you could try to replace it yourself?

i thought they were easy to change if you know how , thats what a dell engineer said anyway:confused:
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I am fitting it myself for him?:confused:

I am paying £67 for the screen, adding a £17 mark-up and charging him an extra £20 for fitting so all in all around £105 with a profit of just under £40 for 15 minutes work.

My normal hourly rate is £25 however I am giving him a £5 discount on the hour as he brings me more business than others.

The screen will take me around 10-15 minutes to change, however my first hour is fixed.

Any other customer id be charging normal rates.
 
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Do you run a shop or just out of a van/bedroom? If it were a shop, depending on location, I'd charge more, but if you're an independent with a toolbox, that sounds closer to the mark. Still, I think that it's only a question that you can answer fully. You're not miles away, so you just need to charge what you think is sensible yourself without selling yourself short. I always think to charge not so little that you don't make much, but not so much that you risk losing the custom. The best is when customers think it's a fair price rather than a good one! If you do a good job, they'll come back.
 
alexhull24 said:
Do you run a shop or just out of a van/bedroom? If it were a shop, depending on location, I'd charge more, but if you're an independent with a toolbox, that sounds closer to the mark. Still, I think that it's only a question that you can answer fully. You're not miles away, so you just need to charge what you think is sensible yourself without selling yourself short. I always think to charge not so little that you don't make much, but not so much that you risk losing the custom. The best is when customers think it's a fair price rather than a good one! If you do a good job, they'll come back.
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I dont own a shop as its just work on the side of my main job.
 
DJMK4 said:
I am fitting it myself for him?:confused:

I am paying £67 for the screen, adding a £17 mark-up and charging him an extra £20 for fitting so all in all around £105 with a profit of just under £40 for 15 minutes work.

My normal hourly rate is £25 however I am giving him a £5 discount on the hour as he brings me more business than others.

The screen will take me around 10-15 minutes to change, however my first hour is fixed.

Any other customer id be charging normal rates.
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That is a very reasonable price. I don't think anyone should complain if they are quoted £100 inclusive of parts.
 
Seems like a fair price mate, if not slightly generous! Dell charge 150 minimum I believe, as I found out when I trod on the girlfriend's, luckily she got it done through her student insurance.
 
Cool :)

Thanks all, I am thinking about increasing prices just a tad as something is telling me I am underselling myself slightly. However I will give this a review at some point.
 
In which case that sounds reasonable to a tiny bit low to me. If the chap is a really good customer, fine. You know best, so just be confident with what you want to charge. You'll have also already been managing that customers expectations from the first time you spoke, so you should have an idea of what they'd find acceptable too.
 
DJMK4 said:
I am fitting it myself for him?:confused:

I am paying £67 for the screen, adding a £17 mark-up and charging him an extra £20 for fitting so all in all around £105 with a profit of just under £40 for 15 minutes work.

My normal hourly rate is £25 however I am giving him a £5 discount on the hour as he brings me more business than others.

The screen will take me around 10-15 minutes to change, however my first hour is fixed.

Any other customer id be charging normal rates.
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sorry miss read your post:o , i would say then that its about right , i got mine replaced recently by a dell engineer under warranty he replaced it in like 5 minutes
 
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Sounds like a great price. I got charged fifty quid for a DC socket replacement for my laptop which when I googled later, the part was only a couple of quid.
 
TS7 said:
Sounds like a great price. I got charged fifty quid for a DC socket replacement for my laptop which when I googled later, the part was only a couple of quid.
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buy a soldering iron and try and re-attach the thing yourself, also good luck getting your machine appart and back to gether again..

Also dont forget the time in sourcing the part...

I bet it would be hard to speak to 5 customers, order 5 parts and attach them in 7.5 hours
 
Yeah a DC replacement would require getting in to the guts, a screen replacement is literally undo a few screws, remove a bezel, undo a few more screws, un-clip a ribon, change the LCD, and put it back together.
 
TS7 said:
Sounds like a great price. I got charged fifty quid for a DC socket replacement for my laptop which when I googled later, the part was only a couple of quid.
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That's not a bad price. Wouldn't get that round where I used to work for any less than £60.

A lot of disassembly is required to repair a DC jack, in most cases.
 
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