little help plz

Sgt Tackleberry

Sgt Tackleberry

Sgt Tackleberry

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Joined
28 Oct 2010
Posts
2,446
Location
Colchester
Hi,

I'm sorry if this is in the wrong section.

My problem is, When ever i play crysis, BFBC2 and HL2 and few other games my pc just keeps crashing or freezing up, even if i play them games on highest setting or the lowest setting they just keep crashing!, and once only on crysis i got a blue dump screen, with the following error:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88004E2F705
BCP3: FFFFF88003DF78C0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110310-18345-01.dmp
C:\Windows\Temp\WER-36363-0.sysdata.xml

I don't know what that means, can any one help me please.

pc spec is:
AMD Phenom FX-5000 Quad core 3GHZ
ATI HD 5850 1gb
4GB pc6400 800mhz ram
OS windows 7 64bit.

Any help would be gr8 thank you.
Chris
 
Hey

Could be a driver problem i reccomend trying to download the latest driver from ATI.
Also out of intrest what sort of power supply are you using this could be an issue with the power supply.
Another idea would to see if you can moniter gpu temps because it may be overheating at idle and when game is loaded you may push it over the edge but try Furmark to stress it so you can moniter temps while stressing.

Jyst a few ideas.

Regards Ryan
 
Thank you for the reply.

I have an 750psu. I have the lastest drivers from the ati site. for the temps i am using CPUID HWMonitor to keep an eye on them, idle my gpu is 33'c fully loaded with Furmark 03,05 an 06 it hits about 60-65'c but it never crashes on Furmark tests :S.
 
Hey

What brand is the psu

Also are the CPU temps ok? Idle and load just an idea.

I would also suggest visiting the Microsoft website and downloading the latest distribution of direct x

Also try and get prime 95 and rub a blend test you may have a ram problem causing crashes

Let me know how you get on

Regards Ryan
 
hello,

My cpu runs at 32'c Idle and 47'c fully loaded. My psu is a win power +.

I ran that prime 95 and here is my results:

[Main thread Nov 6 21:05] Mersenne number primality test program version 25.11
[Main thread Nov 6 21:06] Starting workers.
[Main thread Nov 6 21:24] Stopping all worker threads.
[Main thread Nov 6 21:24] Execution halted.


[Nov 6 21:06] Worker starting
[Nov 6 21:06] Setting affinity to run worker on logical CPU #0
[Nov 6 21:06] Beginning a continuous self-test to check your computer.
[Nov 6 21:06] Please read stress.txt. Choose Test/Stop to end this test.
[Nov 6 21:06] Test 1, 4000 Lucas-Lehmer iterations of M19922945 using FFT length 1024K.
[Nov 6 21:10] Test 2, 4000 Lucas-Lehmer iterations of M19922943 using FFT length 1024K.
[Nov 6 21:12] Test 3, 4000 Lucas-Lehmer iterations of M19374367 using FFT length 1024K.
[Nov 6 21:16] Test 4, 4000 Lucas-Lehmer iterations of M19174369 using FFT length 1024K.
[Nov 6 21:17] Test 5, 4000 Lucas-Lehmer iterations of M18874369 using FFT length 1024K.
[Nov 6 21:20] Test 6, 4000 Lucas-Lehmer iterations of M18874367 using FFT length 1024K.
[Nov 6 21:21] Self-test 1024K passed!
[Nov 6 21:21] Test 1, 800000 Lucas-Lehmer iterations of M172031 using FFT length 8K.
[Nov 6 21:23] Test 2, 800000 Lucas-Lehmer iterations of M163839 using FFT length 8K.
[Nov 6 21:24] Torture Test completed 7 tests in 17 minutes - 0 errors, 0 warnings.
[Nov 6 21:24] Worker stopped.



[Nov 6 21:06] Worker starting
[Nov 6 21:06] Setting affinity to run worker on logical CPU #1
[Nov 6 21:06] Beginning a continuous self-test to check your computer.
[Nov 6 21:06] Please read stress.txt. Choose Test/Stop to end this test.
[Nov 6 21:06] Test 1, 4000 Lucas-Lehmer iterations of M19922945 using FFT length 1024K.
[Nov 6 21:09] Test 2, 4000 Lucas-Lehmer iterations of M19922943 using FFT length 1024K.
[Nov 6 21:12] Test 3, 4000 Lucas-Lehmer iterations of M19374367 using FFT length 1024K.
[Nov 6 21:15] Test 4, 4000 Lucas-Lehmer iterations of M19174369 using FFT length 1024K.
[Nov 6 21:17] Test 5, 4000 Lucas-Lehmer iterations of M18874369 using FFT length 1024K.
[Nov 6 21:19] Test 6, 4000 Lucas-Lehmer iterations of M18874367 using FFT length 1024K.
[Nov 6 21:21] Test 7, 4000 Lucas-Lehmer iterations of M18474367 using FFT length 1024K.
[Nov 6 21:23] Self-test 1024K passed!
[Nov 6 21:23] Test 1, 800000 Lucas-Lehmer iterations of M172031 using FFT length 8K.
[Nov 6 21:24] Torture Test completed 7 tests in 17 minutes - 0 errors, 0 warnings.
[Nov 6 21:24] Worker stopped.


[Nov 6 21:06] Worker starting
[Nov 6 21:06] Setting affinity to run worker on logical CPU #2
[Nov 6 21:06] Beginning a continuous self-test to check your computer.
[Nov 6 21:06] Please read stress.txt. Choose Test/Stop to end this test.
[Nov 6 21:06] Test 1, 4000 Lucas-Lehmer iterations of M19922945 using FFT length 1024K.
[Nov 6 21:10] Test 2, 4000 Lucas-Lehmer iterations of M19922943 using FFT length 1024K.
[Nov 6 21:12] Test 3, 4000 Lucas-Lehmer iterations of M19374367 using FFT length 1024K.
[Nov 6 21:16] Test 4, 4000 Lucas-Lehmer iterations of M19174369 using FFT length 1024K.
[Nov 6 21:17] Test 5, 4000 Lucas-Lehmer iterations of M18874369 using FFT length 1024K.
[Nov 6 21:18] FATAL ERROR: Rounding was 0.49609375, expected less than 0.4
[Nov 6 21:18] Hardware failure detected, consult stress.txt file.
[Nov 6 21:18] Torture Test completed 4 tests in 11 minutes - 1 errors, 0 warnings.
[Nov 6 21:18] Worker stopped.


[Nov 6 21:06] Worker starting
[Nov 6 21:06] Setting affinity to run worker on logical CPU #3
[Nov 6 21:06] Beginning a continuous self-test to check your computer.
[Nov 6 21:06] Please read stress.txt. Choose Test/Stop to end this test.
[Nov 6 21:06] Test 1, 4000 Lucas-Lehmer iterations of M19922945 using FFT length 1024K.
[Nov 6 21:10] Test 2, 4000 Lucas-Lehmer iterations of M19922943 using FFT length 1024K.
[Nov 6 21:12] Test 3, 4000 Lucas-Lehmer iterations of M19374367 using FFT length 1024K.
[Nov 6 21:15] FATAL ERROR: Rounding was 0.5, expected less than 0.4
[Nov 6 21:15] Hardware failure detected, consult stress.txt file.
[Nov 6 21:15] Torture Test completed 2 tests in 8 minutes - 1 errors, 0 warnings.
[Nov 6 21:15] Worker stopped.

As you can see it comes up with errors on a few things but i don't know what they are.

Thanks for you help,
Chris
 
Hey

Looks like cpu is fine because that has thrown up some errors you could try running mem test which will tell you if your memory is the culprit.

http://www.memtest.org/#downiso

just download burn to disk and run at boot up i think this will give you a good gauge at seeing if your ram is at fault. Mem test should be error free when you run it.

Also what is the brand of your make/model of your ram just so i can check your running right voltage/ timings.

Also how long you had the psu its not a known quality brand so this may cause it. To test this try and run prime 95 and furmark to put your system under load. but try that after you have eliminated ram using memtest.

Let me know how you get on.

Regards Ryan
 
i will have to buy some disks first lol. the psu is only 1wk old and the ram is only 5days old, The ram spec is:


Brand: PKR Technology
Model Number: 4GBD2800
Capacity: 4GB (1x4GB)
Type: DDR2 PC2 6400
Frequency: 800MHz
Voltage: 1.8
Latency: CL5
Module Config: 8x 512MB
DIMM Size: 240 Pins Desktop RAM

on another note, i've just try to play Sniper-Ghost-Warrior for the first time and when i go into the game it will be fine for about 2mins then the whole screen will go white, strange could this be more to do with my graphic card?.

thanks
chris
 
If it's failed prime then it could be the memory or the CPU. Not heard of win power+ before, but they don't sound like a decent brand, so it could be that it's not supplying enough power to your system.
Since it survived furmark, your GPU is fine. I would definetly try get that memtest done, that RAM brand sounds dogdy as well.
 
I've just done the ram test and it ws fine,
149772_461080306824_540221824_5900333_2614200_n.jpg


there was one thing bugging me tho with the ram, tell me if i am wrong, where it says,
"setting: ram 200mhz (ddr400) / CAS :4-4-4-12 / ddr2 (64bit)"
I thought my ram was DDR2 PC2 6400 800MHz, so did i get the wrong ram chip sent to me?.

so do you think it could be the PSU now?.

Thank you
Chris
 
Hey

Psu is a possibilty i would try running prime 95 and firmark together to get the power usage high and see if it crashes.

Running out of ideas:L

Let me know how it goes
 
hi,

i ran prime 95 and 3d mark 03 all at the same time (still scored 46468, if thats good?) while have HW monitor running so i can see the power out come is and it did not crash with all that running.
149479_461193346824_540221824_5903230_5080642_n.jpg

is this any good?.

i'm going to try one thing as well, i'm going to uninstall my graphic card drivers with driver sweeper and reinstall the ones i got from my graphic card and see how i go from there.
will report back an let you know
thanks
chris
 
hello again,

I've installed my graphic card driver again but like said when i uninstall them i use driver sweeper to make sure everthing was gone!.
try playing crysis again with everthing max out inc my ATI CCC was all max out as well, and when i was playig it this happen to me
149008_461208731824_540221824_5903861_3841014_n.jpg

sorry if the picture is not good but i had to quicky load up my phone cam to get it...

i know thats not a good sign when you get it, so what is it?.

one other i thing i did forget to say, just be before the any of my games crashes or frezze up the sound goes all funny as well but that is a 1 sec before it all happens, could you think it could be the sound?. at the mo i am using the on board sound on my mobo (ASrock n68c-s ucc) i do have a sound blaster audigy 2 zs, i can install it but the only thing i am worried about is, it could be rite under my graphic card fan (about 1cm away) do you think that would be ok or not?

thanks
chris
 
Last edited:
hello,

update report:
I have install my sound blaster audigy 2 zs and still no change! but when where it is so close to my graphic card my graphic card is now running 45'c Idle, its about 10'c increase since and i don't think that is any good!.

Could it be just them games?, cause it dont happen on my COD games or far cry, counter strike soruce!.
 
it was the same what i posted last night.

in regards to what i put last night;

there was one thing bugging me tho with the ram, tell me if i am wrong, where it says,
"setting: ram 200mhz (ddr400) / CAS :4-4-4-12 / ddr2 (64bit)"
I thought my ram was DDR2 PC2 6400 800MHz, so did i get the wrong ram chip sent to me?.

am i rite to thing that or not?.
 
Regarding the sound issue, it sounds like that's part of your PC crashing, doesn't sound like a problem with the sound card/chip itself. 45 degrees isn't dangerously hot though.

It sounds like your memory might be running at lower settings that the motherboard supports, rather than their original which I'm guessing it doesn't. There shouldn't be any problems though if it passed memtest. Your 3rd and 4th cores are throwing up errors, I wonder if they might be a bit dodgy?
 
if it is the core's what else can i do then to get it working fine?.
with the meo should i change the timming in the bois then or not?, if what timmings should i have?,
thanks
chris,
 
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