God damn Royal Mail ....

How does one UNDER pay on postage for a parcel? It's not like you can fit many parcels worth £10 of postage into a letterbox with like 30+ 1st class stamps on it... Is there? Is that what people do? I tend to go to the post office, pay, they stick a sticker on it and chuck it (unfortunately very literally chuck it) into the big grey sacks ready for postage.
 
If you don't collect it, it hasn't been delivered to you and it will be returned to sender. They have failed to send you the package as the contract is between them and the royal mail surely?
 
How does one UNDER pay on postage for a parcel? It's not like you can fit many parcels worth £10 of postage into a letterbox with like 30+ 1st class stamps on it... Is there? Is that what people do? I tend to go to the post office, pay, they stick a sticker on it and chuck it (unfortunately very literally chuck it) into the big grey sacks ready for postage.

Could have printed their own postage labels and underweighed the item somehow.

I always deliberately overstate the weight a bit when paying for postage on Paypal, just in case.
 
There is of course a nice simple solution.
Reject the package - refusing to pay the postage.
It will then go back to the sender.
Then ask the sender to send it out again with the correct postage on.

This costs you nothing and the sender has to pay double - so hopefully he'll check things in the future.
 
I don't mind paying 10p extra postage as genuine mistakes do happen with regards to printing your own postage label things and weights

What annoys me is that RM service is not tailored towards making it as easy as possible for the customer, and they have the cheek to charge you £1 extra
 
How does one UNDER pay on postage for a parcel? It's not like you can fit many parcels worth £10 of postage into a letterbox with like 30+ 1st class stamps on it... Is there? Is that what people do? I tend to go to the post office, pay, they stick a sticker on it and chuck it (unfortunately very literally chuck it) into the big grey sacks ready for postage.

It's not that they've under paid necessarily, some people manage to stuff letters with too much in them. So if it's overweight/too thick you have to pay extra. They call it a surcharge.
 
I don't mind paying 10p extra postage as genuine mistakes do happen with regards to printing your own postage label things and weights

What annoys me is that RM service is not tailored towards making it as easy as possible for the customer, and they have the cheek to charge you £1 extra

You're not the customer. The person paying for the postage is. If you're not happy about it, refuse to accept the parcel and get them to re-send it.
 
This is really annoying, especially when I'm in and they could knock on the door for the money.

Worst thing about this is not people being lazy about their parcels and letters, it's that some of the 'normal-sized' birthday cards require more postage than a normal first class stamp which catches out a lot of people since they brought in the large letter stamp rubbish.

The quid extra is daft, too. Perhaps I should charge them a handling fee for being rubbish.
Royal mail needs a competitor - I'm sick of them being crap.
 
Royal Mail are good at what they do. The vast majority of problems with them are the users of the service, not the service itself.
 
You aren't the customer, the sender is.

Both sides are the customer as they are transferring something from one to the other.

In the legal "contract" sense only the sender is the customer, but in the practical sense both are.
 
This is really annoying, especially when I'm in and they could knock on the door for the money.

Worst thing about this is not people being lazy about their parcels and letters, it's that some of the 'normal-sized' birthday cards require more postage than a normal first class stamp which catches out a lot of people since they brought in the large letter stamp rubbish.

The quid extra is daft, too. Perhaps I should charge them a handling fee for being rubbish.
Royal mail needs a competitor - I'm sick of them being crap.

There are companies positioning themselves to do door to door but it will be rolled out to most lucrative areas first. Current plan is Birmingham first I believe (London being a huge place to roll out a new service even if it would be potential a bigger earner).

Eventually Royal Mail will just be a goverment subsidised carrier that will deliver to places that are loss makers, or the goverment may put mandates on the private companies to provide full coverage.
 
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