Moved into a new flat a couple of months ago, and it turns out the landlord(lady) is complete female dog!
The issues that have arisen are surrounding the payment of rent; the first month my rent payment was late by a day (we signed the tenancy agreement 2 days before it was due in her account and my bank doesn't use fast payments, I explained this to her at the time). This week, my partner's rent is a couple of days late as her bank haven't processed it as a fast payment. Instantly we're getting emails and texts saying we're taking the urine and to stop screwing her around. I could understand the landlord's concerns, except we've kept her informed at all times and always been polite and professional in our communications, whereas her emails/texts are very abrupt and rude, with accusations of lieing etc.
The tenancy agreement states that the deposit is held in a seperate bank account, doesn't mention anything about deposit protection, and we haven't received any reference numbers/letters from the DPS like I've had before. So, I'm wondering how we go about claiming our 3xdeposit. Preferably just before christmas so we can ruin it for the silly cow
P.S. my partner has just mentioned that she thinks the flat hasn't been declared for tax - which could explain the lack of deposit protection. I'm assuming we can use this fact to our advantage, anyone have any suggestions?
The issues that have arisen are surrounding the payment of rent; the first month my rent payment was late by a day (we signed the tenancy agreement 2 days before it was due in her account and my bank doesn't use fast payments, I explained this to her at the time). This week, my partner's rent is a couple of days late as her bank haven't processed it as a fast payment. Instantly we're getting emails and texts saying we're taking the urine and to stop screwing her around. I could understand the landlord's concerns, except we've kept her informed at all times and always been polite and professional in our communications, whereas her emails/texts are very abrupt and rude, with accusations of lieing etc.
The tenancy agreement states that the deposit is held in a seperate bank account, doesn't mention anything about deposit protection, and we haven't received any reference numbers/letters from the DPS like I've had before. So, I'm wondering how we go about claiming our 3xdeposit. Preferably just before christmas so we can ruin it for the silly cow
P.S. my partner has just mentioned that she thinks the flat hasn't been declared for tax - which could explain the lack of deposit protection. I'm assuming we can use this fact to our advantage, anyone have any suggestions?
