I booked a delivery about 3 weeks ago to come tonight which contained the important parts of our Christmas shopping (Turkey etc). When I ordered the frozen turkey the website said it had to be delivered between the 19th and 23rd December (and the last few on the website still say that).
On Friday I checked my order to add a few things to it to see the turkey listed as 'no longer available', so I immediatly called the helpline. The rude man on the end of the phone told me that it was still coming and that it was caused be a quirk of the website. Shopping gets delivered today and no turkey (amonst other items).
I call up the number and ask what is going on with my turkey, I am told that all frozen turkeys had to be delivered before the 19th (contrary to the website) and I won't be getting one and theres nothing they can do 'bye'.
It is 4 days until christmas, the roads are covered in snow and I have to go to work and somehow try and find the time to buy a turkey for christmas which completely destroys the point of doing the christmas shopping in advance.
Thanks Tesco.
On Friday I checked my order to add a few things to it to see the turkey listed as 'no longer available', so I immediatly called the helpline. The rude man on the end of the phone told me that it was still coming and that it was caused be a quirk of the website. Shopping gets delivered today and no turkey (amonst other items).
I call up the number and ask what is going on with my turkey, I am told that all frozen turkeys had to be delivered before the 19th (contrary to the website) and I won't be getting one and theres nothing they can do 'bye'.
It is 4 days until christmas, the roads are covered in snow and I have to go to work and somehow try and find the time to buy a turkey for christmas which completely destroys the point of doing the christmas shopping in advance.
Thanks Tesco.