Do you find people just don't trust you?

Caporegime
Joined
17 Feb 2006
Posts
29,263
Location
Cornwall
I work in IT. I "get" technology. I can set up a TV, router or sky box without reading the manual (normally). It's second nature. And I'm betting most people on this forum are the same. We're not phased by any electronic gizmo.

Yet I'm constantly coming across people who aren't tech savvy, and who won't let me anywhere near their electronic stuff.

Normally something has gone wrong, and they've spent hours (sometimes days) trying to fix it themselves. Almost by accident, sometimes they find a workaround for their problems. It often involves pressing a combination of buttons in a certain sequence, most of which you immediately realise are redundant or do nothing at all. But this is how they fixed it the first time and now they've memorised it, and are convinced this is the correct solution.

Anyway, at some point they tell you about the problem they had. Sometimes they might even ask if what they did was right. But then I hit a problem with many people - they won't let me anywhere near the problem device.

It doesn't matter how many times you explain what you do for a living, or the fact that you've encountered this exact same problem before. It doesn't matter whether they're a friend (or even family) - they don't trust you to make even the most simple fix.

Today I wasn't even allowed to turn on a computer to see what the wireless access key was, because the PC owner was afraid I'd break it. So the new PC that needs to access the wireless network remains disconnected.

It is frustrating and saddening to know you could fix something only for someone to simply not trust you enough to do it. With electronic stuff this is frighteningly common I find.
 
I have it the other way around, people know I'm good at electronics etc so I'm always asked to set up the most bloody simple things, for example my auntie phoned me last night at 10pm to ask me to set up her wireless router, RTFM!!!! it's all so simple if you just read.
 
I've never had this problem. Friends just drop their PCs and laptops round my house all the time for me to fix. They even tell me their passwords over the phone. :p
They have 100% confidence in me.
 
You get this problem because you change things, and you can't explain the changes to them in a way they understand. So in fear of change, they don't let you near it.

Best just leave them to it, not your problem.
 
You probably just have that dodgy look about you. One of those things.

The guy who wouldn't let you near his PC was probably concerned about the horse porn collection littered all over his desktop...
 
Indeed, every Christmas "Sara before you go, you /must/ have a look at my laptop for me..."

It's never a quick job. Endless rounds of update-downloads and reboots, a long defrag, backups and archiving of emails, because Outlook Express struggles to open ~5000 emails at once. And it only decided it wanted to upgrade to XP SP3 and half-past midnight on the night before going home, ggaahahh.

...OP, do you look a bit, you know, shifty?
 
I find it a problem more with people who think they know more than they actually do.

The sort of people who call ISP's up and begin by saying, "I'm an engineer, I know what I'm doing." :rolleyes:
 
I work in IT. I "get" technology. I can set up a TV, router or sky box without reading the manual (normally). It's second nature. And I'm betting most people on this forum are the same. We're not phased by any electronic gizmo.

Yet I'm constantly coming across people who aren't tech savvy, and who won't let me anywhere near their electronic stuff.

Normally something has gone wrong, and they've spent hours (sometimes days) trying to fix it themselves. Almost by accident, sometimes they find a workaround for their problems. It often involves pressing a combination of buttons in a certain sequence, most of which you immediately realise are redundant or do nothing at all. But this is how they fixed it the first time and now they've memorised it, and are convinced this is the correct solution.

Anyway, at some point they tell you about the problem they had. Sometimes they might even ask if what they did was right. But then I hit a problem with many people - they won't let me anywhere near the problem device.

It doesn't matter how many times you explain what you do for a living, or the fact that you've encountered this exact same problem before. It doesn't matter whether they're a friend (or even family) - they don't trust you to make even the most simple fix.

Today I wasn't even allowed to turn on a computer to see what the wireless access key was, because the PC owner was afraid I'd break it. So the new PC that needs to access the wireless network remains disconnected.

It is frustrating and saddening to know you could fix something only for someone to simply not trust you enough to do it. With electronic stuff this is frighteningly common I find.

I wish I had this problem cause i'm fed up with people using me as free tech support, if I were you I would just leave them too it and use the time to do something you actually want to be doing.
 
On the odd occasion when I have to call my ISP up I try not to say I am an engineer (even though I am a telecoms), unless I find I am getting absolutely nowhere.

As for this issue, nope again Im the exact opposite I constantly get asked by everyone to set everything up.
 
Largely, this.

In that I'm also a go to guy - I don't go to Castiel.

I had a woman ask me if I could fix her microwave once, I said no, I know nothing about microwaves or the electronics inside of one and why would she think I would....

Her answer was "You were in the Marines, I thought you'd be like the Ateam or something!" :confused:

If she had been hot then I would have said "sure I can fix it", hired an engineer, and been her Faceman.....;)
 
Nope, for whatever reason people tend to seem to expect me to be able to fix their computer problems - oddly it seems to happen whether or not I mention I know/knew a bit about computers.

If I was you and not getting asked then I wouldn't worry about it too much, in fact I'd probably be enjoying the freedom.
 
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