Courier who will cover damage on monitor

[eyetrip]

As I need to return the LG monitor I ordered, I am trying to find a courier, however, I have tried interparcel and parcelmonkey, and both listed monitors and non-compensatory for damage.

Does anyone know where I can find someone who will cover damage on monitors?

 

[lurkio]

Post office will cover it , cost might be high tho

I had to return a dell 3008 to OCuk 2 year ago , postage cost 30 , insurance cost for 1050 monitor was about 34 , so 64 in total , then it took 3 months of begging for OCuk to refund my postage costs

 

[Duff-Man]

As above, Royal mail will insure monitors.

Sending back a 30" Hazro HZ30W to OcUK (insured for £700), cost me £38 (£19 postage and £19 insurance) a few months back.

 

[booyaka]

as above - 22" monitor via parcelforce 48 and it was only about £14 inc insurance.

 

[Solaris]

It's almost cheaper to drive it to Overclockers yourself (depending on location)

 

[eyetrip]

OK, thanks guys

Is parcelforce part of the post office? Can I just pop into post office and ask to send via parcelforce?

 

[eyetrip]

It's almost cheaper to drive it to Overclockers yourself (depending on location)

London, so nah

 

[eyetrip]

Is parcelforce part of the post office? Can I just pop into post office and ask to send via parcelforce?

Can anyone confirm the above?

Sorry if is stupid question, but need to know for sure.

 

[PCM2]

Yes this is correct. Not all Post Offices offer the Express24 service but I believe all now offer Express48.

 

[eyetrip]

OK, thank you.

Now just to cart the thing to the PO somehow!

 

[FoxxyAxel]

Yes this is correct. Not all Post Offices offer the Express24 service but I believe all now offer Express48.

 

[Tomcat825]

Sorry if is stupid question, but need to know for sure.

No such thing as a stupid question if you don't know the answer!

 

[sybaris]

Post office will cover it , cost might be high tho

I had to return a dell 3008 to OCuk 2 year ago , postage cost 30 , insurance cost for 1050 monitor was about 34 , so 64 in total , then it took 3 months of begging for OCuk to refund my postage costs

OC may not like what I am going to say but, under the sale of goods act, your item must meet certain criteria. If it fails within the first year, regardless if the supplier says anything about manufacturers warantees, the supplier is responsible for either a repair, refund or exchange, which you are entitled to decide. The supplier is also liable for any consequential losses, this would include postage and carriage charges including insurance.

 

[eyetrip]

So should I drop them a web note to arrange collection?

 

[eyetrip]

N ah, never mind, will just take it to PO

 

[sybaris]

you may have to post it but send them a copy of the receipt you will get. You could aslo ask the Trading Standards Agency for advice too

 

[~Divine~Wind~]

As above only delivery company I could find that would cover the monitor for loss AND damage was parcel force.

Most of the main couriers refused to insure against damage and would only insure against loss.

 

[eyetrip]

Thanks for the input guys.

Sent off this morning Parcel Force 48 and with insurance for £190, it all came to £14.

So not too bad.