visited the purple shirt place tonight,

Last time i was in there, it's like they hover around you like a mosquito, waiting for the right moment to jump in the moment you touch one of the products on display, unleashing a barrage of crap from their mouth.
 
'Wes said:
Last time i was in there, it's like they hover around you like a mosquito waiting for the right moment to jump in the moment you touch one of the products on display with a barrage of crap.
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Because they're paid to do that =/...its no different than being in a phone shop
 
edscdk said:
DVD's are uber cheap when stamped, I bet they do not supply them to make it harder to restore, meaning you are more likley to throw it out and buy another (well non IT people)
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As i've said, the average customer has literally no idea what a bootable disc is & most expect it 'to work' regardless & kick off when it doesnt. Having a simple pre-activated image/self extracting installer with all drivers & bundled software setup ready to go works out better for 99% of the customers. Thats why virtually all manufacturers use it & third parties now offer bootable partition back-ups instead of external DVD/HDD.

Having worked for the company since 2004 i can tell you its gone through some very tough times. In the past 4 years the TechGuys has literally lost 95% of its original staff, that remaining 5% work damn hard. You will always fine 'horror' stories in the Daily Fail, online etc but some people get a bargin. Just the other day we had to setup a customers router from scratch, get the wireless printer connected, install AV, setup Outlook, all for £10 a month & even then they can cancel it at anytime. Most dont even want extended warranties but ask for 'remote assist' packages instead. Maximum profit for the company & great experience for the customer.
 
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