Family + Pc Nerd...

mrbios said:
Not to mention that once you fix one problem, everyone thinks that every future problem has been caused by you!

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^ My work life explained in a simple dilbert comic :D
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I get this at work now :rolleyes: I no longer work in a computer shop, Now I work in a DJ shop. The computers are my responsibility though as i'm the only one with the knowledge to fix them. I've taken norton off 3 machines and replaced it with Microsoft security essentials. Now when the program screams VIRUS VIRUS OMG VIRUS. Its not a "Thank god Microsoft security essentials caught it" Its "OMG since you put that software on the computer is always getting viruses" What these guys dont realise is that norton was more than likely just letting in the ones being caught by MSE!! And its not getting infected, MSE is blocking these viruses!
 
If you build a PC for a family member, they kind of buy into you as a person also, that "go to guy" trusting you to resolve their woes :)
 
I've had this a LOT from family, friends, family of friends etc over the last 20 years. It's never a bother to take a look at a nice bit of kit but it's invariably a piece of crap system that they've paid a fortune for from a god-forsaken high-street store, haven't dusted near in 4 years and have piled high with whatever software has popped up on their screen proclaiming to solve all their pop-up problems. Oh and they have no idea where their windows CD is.

Some would offer money but I used to find it weird taking money for what had started out as a favour (not a problem I would have these days, I have to say).

The weird thing is, it didn't stop at PCs with my family - it became anything. TVs, DVD players, games consoles etc: get me in because "I know about that sort of thing". I was even asked about a washing machine once as, when they'd bought it, they'd been told it had a computer in it (I swear, that's really true).

I found that talking about the scandalous things I found on other people's hard drives soon stopped people asking me to fix their PC. If they think there's a chance that you're going to find what they've been looking at when they're cracking one off, they'd rather buy a whole new machine :cool:
 
I got a call from my nan, she got a call from a friend with printer issues. Of course, she said "Oh, my grandson is good with computers"

I went, clicked "print". The document came out and I got a free printer. :p
 
DJMK4 said:
Just finished my first session on TeamViewer to sort out a 100% CPU load issue on my dads laptop.

Got a question though, TeamViewer seems pretty laggy sometimes, even though I set optimised for speed, and my connection is (19mb down/1.4 up) my dads is (15mb down/1mb up) both have good pings.

Is this the norm with TeamViewer? or is it usually quite responsive?

If you wondering if the 100% CPU load was the issue for the lag, no it wasnt, overall though I would recommend it for sorting out the family niggles.

I am not going to install it on my "on the side" customers machines though which I charge £25/hour for though, for obvious reasons ;)
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Yes, it's quite normal.

The connection goes from your PC, through the TV servers, then to the customer's machine and back so you're having to deal with going through a whole set of servers, not just a direct connection to the customer which is why it 1. doesn't require any open ports and 2. can be laggy.

I use it on a day to day basis, and you do get used to it. I still prefer and use RDP where I can for the servers we manage though, much quicker and more reliable. Have had TV quicksupport crash on me a few times when dealing with slow connections.
 
DJMK4 said:
Just wrote out a single page of instructions and sent to my dad, on how to download teamviewer.exe from my webhost and install it on his laptop. Much better than faffing about getting him to install TightVNC or UltraVNC/configuring it and configuring his router firewall rules.

Was up and running on his machine in 5 minutes and I was able to connect to him remotely.

Win win :)

I can now do everything myself instead of giving him instructions over the phone.

Cant rate this piece of software enough for a quick and easy job with minimal hassle, perfect for installing on family members PC's.
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I'm using it for my parents across the pond. Brilliant little thing. :)
 
DJMK4 said:
Just wrote out a single page of instructions and sent to my dad, on how to download teamviewer.exe from my webhost and install it on his laptop. Much better than faffing about getting him to install TightVNC or UltraVNC/configuring it and configuring his router firewall rules.

Was up and running on his machine in 5 minutes and I was able to connect to him remotely.

Win win :)

I can now do everything myself instead of giving him instructions over the phone.

Cant rate this piece of software enough for a quick and easy job with minimal hassle, perfect for installing on family members PC's.
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Get TeamViewer host on there and run it as a service ;)

Or, just leave the QuickSupport.exe application on his desktop, all he has to do is run it, you put in the ID on your end and you're in. No installing anything.
 
Craig321 said:
Get TeamViewer host on there and run it as a service ;)

Or, just leave the QuickSupport.exe application on his desktop, all he has to do is run it, you put in the ID on your end and you're in. No installing anything.
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Nice one :)

See!:cool: Family Issues solved, I will give that a test. It takes me ages trying to explain down the phone
 
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