Warranty claim.

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First Bentley warranty claim today, new head unit for the stereo, 1400 quid with fitting.

It started going off at random, bashing the top of the dashboard worked for a while, then it died all together.

Anyway they just dropped it back with a wash jolly good :)
 
bledd. said:
Yikes, I guess they just overcharge and then add an extra zero :D
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Nah. The 'Stereo' is infact the Infotainment unit. It is probably closer to a Computer than it is to a traditional car stereo . £1400 actually seems quite cheap, I always thought they were a fair wack more than that :).

Glad to hear that the warranty process was painless. Did you have to pay any excess?
 
Joshy said:
Nah. The 'Stereo' is infact the Infotainment unit. It is probably closer to a Computer than it is to a traditional car stereo . £1400 actually seems quite cheap, I always thought they were a fair wack more than that :).

Glad to hear that the warranty process was painless. Did you have to pay any excess?
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Nope it was pain free :)
 
I dont know how the warranty companies make any money, we paid 3.5k last year for 3 years cover on the S-Class and today it looks like we are going to have to put in our first claim for 3k

(nb family car not my one)
 
Relentless81 said:
I'm not able to justify why because its electronics at the end of the day but i'd just not expect this kind of thing to happen in such a car
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It's impossible to prevent things going wrong, in this case it's mobile computers mass produced, some will be defective, it's as simple as that.

Intel recently had to recall a sigificant volume of chipsets due to an unforseen bug, and as said in a post above, high end infotainment centers are essentially pc's, albeit cut down "efficient " platforms such as tegra, atom, etc.

To put this into context, i once overheard a woman at a garage say "what do you mean, it needs new tyres? It's a Mercedes! "
 
mattyfez said:
To put this into context, i once overheard a woman at a garage say "what do you mean, it needs new tyres? It's a Mercedes! "
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Saw a woman get out of this:

tyrelol.jpg


That was probably her :p
 
I love the thought of you bashing the dashboard in a Bentley to make it work :D

I remember when I went to my mates from primary school when I was about 11. Imagine a large 3 storey house with a stone garage that housed 9 cars with heating etc. His Bentley (Brooklands shape, dunno the exact model) was blocking the entrance to the garage where my mate had a couple of Minis to hoon around in the grounds and we asked him to move it, he gave us the keys... One wall later, we were thankful he had a sense of humour, oops! He was normally a grumpy git and had some mean looking associates, think he made himself in property, but his "smack it with a hammer" to fix it was rather out of character and he just laughed it off. We didn't tell him my other mate ****ed in the pool mind you :D

Anyway, random story over, you just had the value of my car installed into your dashboard. If it breaks again I want videos of your temporary fix, just to prove Bentley owners are human too ;)
 
You cant beat dashboard beating im telling you, second only to beating your kids up :D
 
Lol! Unfortunatly not, the one I saw was dark blue, an SLK if I recall - i think there may be scarey pattern emerging here...

That tyre is shocking..
 
DiamondMark said:
You cant beat dashboard beating im telling you, second only to beating your kids up :D
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So true, the parent's 911 had a dodgy headlight switch. Before I could replace it for them the fix was to give it a little whack.

£80 for the part and 5 minutes with a screwdriver and all was well again, and as payment I got to have it for a week, yay.

Not got any kids so can't comment on the latter, yet ;)
 
Joshy said:
Nah. The 'Stereo' is infact the Infotainment unit. It is probably closer to a Computer than it is to a traditional car stereo . £1400 actually seems quite cheap, I always thought they were a fair wack more than that :).

Glad to hear that the warranty process was painless. Did you have to pay any excess?
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It's the master unit on the MOST bus iirc. Not heard any panic at work so can only assume it's not the cable that's been the problem ;)
 
5abr3 said:
It's the master unit on the MOST bus iirc. Not heard any panic at work so can only assume it's not the cable that's been the problem ;)
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Does your work place have a hand in making the Infotainment system itself?

To be honest, we don't go much further than confirming that something is not quite right and bunging in a replacement.
 
DiamondMark said:
You cant beat dashboard beating im telling you, second only to beating your kids up :D
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Sometimes, a hefty kick works wonders with Sweedish trucks too!

Not sure how a size 11 boot print would look on the soft feel dash'd Bentley..... (he says like he knows its got one! :o :D)

But, yes, I quite concur, violence against vehicles can work wonders! :D

I have to refrain on my thoughts re: kids, I have a 14year old daughter - anybody else with one, will know my woe! :D
 
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