IT jobs.....what does these terms mean????

R.O.S.S.I · 12 Feb 2011 at 21:09

IT jobs.....what do these terms mean????

Just browsing through IT jobs and coming across a few terms which i'm unfamiliar with what they actually are (what they entail).

What does Helpdesk/IS environment actually mean? Obviously I know what Helpdesk environments are like, but what is an IS environment? And what does that incorporate?

Also, when referring to specific systems I've seen SMS mentioned a fair bit, what is SMS? I know what SMS is in the terms of mobile telephony, but is it something different in an IT job?

RickST · 12 Feb 2011 at 21:11

Guessing but IS could be information systems?

R.O.S.S.I · 12 Feb 2011 at 21:11

Well thats what I thought, but what does that actually mean?

nick1988 · 12 Feb 2011 at 21:17

SCCM/SMS is a managment tool that allows you to push programs / packages / updates to all of the PC's in one go also can be used as a remote desktop application. Its very straightforward / self-explanatory to use.

http://en.wikipedia.org/wiki/System_Center_Configuration_Manager

Reza86 · 12 Feb 2011 at 21:18

SMS is a server setup for pushing out system images and software.

LizardKing · 12 Feb 2011 at 21:19

SMS http://www.microsoft.com/systemcenter/configurationmanager/en/us/sms.aspx

No idea what they mean by IS environment, probably just a term the agency staff has latched onto to make then sound clever.

steve-h · 12 Feb 2011 at 21:20

what does these terms mean?

It might mean IIS?

R.O.S.S.I · 12 Feb 2011 at 21:22

steve-h said:
what does these terms mean?

It might mean IIS?

Oooops sorry, my bad. Usually bang on with my use of the English language!
Its because I changed the title after I'd wrote it out to read differently and I hadn't checked it!

And no, it's not IIS, i'm aware of what IIS is, it's definately IS!

Janesy B · 12 Feb 2011 at 21:23

IS is Information Systems.

Tikkabhuna · 12 Feb 2011 at 21:26

When I worked for Essex council I worked on the IT helpdesk and the entire dept was called IS, Information Services. Was basically tech support for all of the councils IT woes.

Morba · 12 Feb 2011 at 21:28

It's probably the companies way of making the job seem more attractive than IT helpdesk

Pawnless Endgame · 12 Feb 2011 at 22:16

Kinda related, but why do they sometimes call it ICT instead of IT? To me it has always been IT. ICT gets on my nerves.

Luke · 12 Feb 2011 at 22:21

Different ways of saying the same thing. No point getting hung up on it.

Evil^ · 12 Feb 2011 at 22:23

Monserrat said:
Kinda related, but why do they sometimes call it ICT instead of IT? To me it has always been IT. ICT gets on my nerves.

Annoys me as wel always wondered, or when they get it the wrong way around and say ITC

me227 · 12 Feb 2011 at 22:25

IS = IT

Morba · 12 Feb 2011 at 22:46

me227 said:
IS = IT

http://wiki.answers.com/Q/What_is_t...nformation_Systems_and_Information_Technology

LordSplodge · 12 Feb 2011 at 22:50

Information Systems. The bit that is delivered to the end users, often a bespoke application or serious off the shelf app. Normally looked after by IT.

SMS is now System Centre Configuration Manager and is a Microsoft server app that does a whole raft of things from patching, installing software and even re-imaging Windows.

Pestilence · 13 Feb 2011 at 00:38

If SCCM were a woman, I would make love to it.

GSXRMovistar · 13 Feb 2011 at 08:14

IS could mean Infrastructure Services (does at our place, well our department), just depends on the company.

Hellsmk2 · 13 Feb 2011 at 09:59

Monserrat said:
Kinda related, but why do they sometimes call it ICT instead of IT? To me it has always been IT. ICT gets on my nerves.

C= Comunications = stuff like mobiles, desk phones, phone infrastructure managed by the IT department.

I don't think it really matters though.