Ebay problem, buyer complaint.

ubersonic · 1 Mar 2011 at 14:58

eatcustard said:
Item sold on 4th Jan
Its now March 1st, Over 45 day rule

Its also worth pointing out she would only be protected by paypal if it had arrived broken (not as described), as she left decent feedback it could have broken a week after she received it and paypal couldn't do anything about it.

Participant · 1 Mar 2011 at 15:15

'Wes said:
You sold it to a woman, she will go to extreme lengths to get that refund.

Lol

.

Krisboats - email her back and politely decline to do anything.

PiKe · 1 Mar 2011 at 15:25

Keep us updated!

PermaChanged · 1 Mar 2011 at 15:38

krisboats said:
Dear krisboats,

Hi,Are you prepared to do anything about the fualty deawoo box i brought from you ? Mrs sadler

- g******3

I hate e-mails like this, really makes my blood boil. There is no explanation from the buyer as to what the problem is or any detail what so ever. When I receive e-mails like this I respond in a similar manner.

"Hi,

No.

Rusty_Noob"

tummelv · 1 Mar 2011 at 15:54

To repeat what others before me have said - just politely tell her no and move on. If there was a problem when she recieved it she would have contacted you so it clearly has broken since then.

jaybee · 1 Mar 2011 at 15:58

It's not your fault OP, you're not a shop.

Tell her this in an email with an attached picture of you with your £9 in hand smiling.

Curio · 1 Mar 2011 at 15:58

If she wanted a brand new item, with warranty, she should have paid the full amount from a retailer. When you save money by purchasing 2nd-hand goods those are the chances you take. Tough.

A.N.Other · 1 Mar 2011 at 16:01

Nothing to do with you - if it is truly not working (and not just an ebay scam), then it's just bad luck on her part. To use the expression, 'You're not a shop'.

PiKe · 1 Mar 2011 at 16:09

jaybee said:
It's not your fault OP, you're not a shop.
Tell her this in an email with an attached picture of you with your £9 in hand smiling.

I think he sold it for more than £9, I think that was just the postage?

Otherwise, for £9, what does she expect? lol

Tute · 1 Mar 2011 at 16:17

Rusty_Noob said:
I hate e-mails like this, really makes my blood boil. There is no explanation from the buyer as to what the problem is or any detail what so ever. When I receive e-mails like this I respond in a similar manner.

"Hi,

No.

Rusty_Noob"

MrMoonX · 1 Mar 2011 at 16:31

if its outside the paypal 45 days your home and dry, tell them to do one!

krisboats · 1 Mar 2011 at 23:20

I replied telling her to ensure it's well ventilated and to try reformatting the hard drive through the setup menu.

I do feel bad that it might not be working but at the same time, it doesn't quite add up. I mean if she'd got in touch after a week then fair enough but leaving good feedback a month later should have been plenty long enough to spot any faults...

Vonhelmet · 1 Mar 2011 at 23:48

Tested, working
Feedback left
45 days passed
Get fudged