OcUK Forum Members
This is directed entirely at every single poster that I have seen tonight in the 5970 thread. many of which I have dealt with on a personal basis through the customer support forums and at times through private channels whilst well outside of working hours.
A lot of you are forgetting the forum rules.
A lot of you have overstepped the mark and bans have been handed out accordingly.
Whilst RMA discussion is welcomed in the forums, you are ALL aware of the customer support section and should guide any members there so that they can be helped by senior staff.
RMA discussion gets out of hand and it is easy to get carried away.
"This happened to me"
"This competitor is different because..."
Whilst the forums are a helpful way to get answers you need, its not always the most constructive.
The fact is, this is OcUK forums. If you have an issue or a grievance then there are numerous, legitimate support channels available to you.
Customer Support Forums
Phone Lines
Sales - UK 0871 200 5052
Sales - International +44 871 200 5052
Support - UK 0871 200 5053
Support - International +44 871 200 5053
Systems Support - UK 0871 200 5054
Systems Support - International +44 871 200 5054
Webnotes
Many of these services are provided free of charge and are usually answered within 24 hours.
the Forum Rules can be found here.
please make sure you are familiar with them.
Negativity will NOT be tolerated - it is clearly laid out in the forum rules and something that you ALL agreed to when you signed up to post
This is directed entirely at every single poster that I have seen tonight in the 5970 thread. many of which I have dealt with on a personal basis through the customer support forums and at times through private channels whilst well outside of working hours.
A lot of you are forgetting the forum rules.
A lot of you have overstepped the mark and bans have been handed out accordingly.
Whilst RMA discussion is welcomed in the forums, you are ALL aware of the customer support section and should guide any members there so that they can be helped by senior staff.
RMA discussion gets out of hand and it is easy to get carried away.
"This happened to me"
"This competitor is different because..."
Whilst the forums are a helpful way to get answers you need, its not always the most constructive.
The fact is, this is OcUK forums. If you have an issue or a grievance then there are numerous, legitimate support channels available to you.
Customer Support Forums
Phone Lines
Sales - UK 0871 200 5052
Sales - International +44 871 200 5052
Support - UK 0871 200 5053
Support - International +44 871 200 5053
Systems Support - UK 0871 200 5054
Systems Support - International +44 871 200 5054
Webnotes
Many of these services are provided free of charge and are usually answered within 24 hours.
the Forum Rules can be found here.
please make sure you are familiar with them.
Negativity will NOT be tolerated - it is clearly laid out in the forum rules and something that you ALL agreed to when you signed up to post
OcUK will never allow these forums to be used by those who would seek to tarnish our name, no matter how justified they feel their circumstances are. Posts of an offending nature slagging off OcUK, demoralising or demeaning the company name, complaints about bad service, etc. will not be tolerated.