FUMING! at user on popular auction site! advice?
- Thread starter Neoni
- Start date
- Joined
- 10 Mar 2009
- Posts
- 475
It doesn't matter if you have 5000+ +ve feedback, if I bought something from you and decided later I no longer wanted it, all I need to do is return it and Paypal/ebay will refund me.
For example, if you sell me a new graphics card, I could use it for up to 45 days, overclock the hell out of it and decide I want a better card. I just need to send it back to you and I will get a refund.
Most people are fairly balanced about it and will be sensible. At worst, it only really stays on record for 6 months anyway, as after that it doesn't form part of your actual percentage score, so you'll bounce back sooner or later.
That's what I thought. If true then this other guy is thinking the same about the OP that the OP is thinking of him.
Again, in a rare case possibly yes, but he told me he had removed an item the same as mine previous and installed mine, so where do i stand?
Nowhere, you should have taken the serial numbers off it or used a UV pen on some part of it and taken snaps as proof.
He may well have replaced his other unit with yours and yours may still not work. It's not exactly hard to believe is it? I buy an xfx 8800gt and it breaks, i liked it so i buy another one and i've just replaced mine with yours as it was exactly the same. If yours doesn't work either then he's going to be annoyed.
You should have checked it works, you should have taken photo's of it working, you should have taken photo's of any ID markings and you should have stated that it was brand new and unused/untested.
What you can do now is either accept it back and refund him once you receive it or tell him no refunds and have paypal seize the money from you with him keeping both the money and the item.
He may well have replaced his other unit with yours and yours may still not work. It's not exactly hard to believe is it? I buy an xfx 8800gt and it breaks, i liked it so i buy another one and i've just replaced mine with yours as it was exactly the same. If yours doesn't work either then he's going to be annoyed.
You should have checked it works, you should have taken photo's of it working, you should have taken photo's of any ID markings and you should have stated that it was brand new and unused/untested.
What you can do now is either accept it back and refund him once you receive it or tell him no refunds and have paypal seize the money from you with him keeping both the money and the item.
You get him to send it back, you check the serial numbers (oh wait...) and then if it's genuinely faulty you refund him. If not, you don't.
At which point ebay refund him anyway.
if you received a broken pice of kit from any on-line retailer and they just said "it's unused so no refund".
You'd be fuming.
tbh because it's never been used you can't be sure it works at all.
Deleted member 66701
Deleted member 66701
And why would that matter?
The seller gets the item back, it works, he can sell it again.
Neither party are out of pocket bar a small amount for postage.
he means if the item isn't the one he said but the customers old broken one ebay will still refund the customer.
so now seller has no item and no money.
Providing he gets his ORIGINAL item back yes that would be true. Problem is he has no way of knowing if it will infact be his item, and this point is irelavant to ebay as they will refund the buyer no matter what.
I'm not convinced by that, but then mercifully I've never been in that position.
I have, twice, and thats exactly what they will do.
Soldato
- Joined
- 10 Mar 2009
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- 4,473
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- South West
I always take a bunch of pictures and/or film the device working (if possible) before I send it, then I film myself wrapping it up and putting the numbered customs sticker over it to prove it is untampered.
Been bitten several times on the bay and although I rarely sell I agree with several posts on here that it's often more hassle than it's worth being a seller.
Been bitten several times on the bay and although I rarely sell I agree with several posts on here that it's often more hassle than it's worth being a seller.
This. If you have some way of absolutely positively identifying the item, then they can't pull a fast switch on you.
You accept a return, if the item doesn't match up you report them to ebay and paypal, and refuse to refund them threatening them with legal action on a fraud attempt. Shuts them right up every time.
Soldato
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- 1 Jul 2003
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- 6,726
- Location
- There's a voice that keeps on calling me.
I sold a set of alloys on Ebay, it was stated that they were rough,kerbed,dented etc and I was unsure if they were buckeled, but they had tryes and held pressure etc, so strictly sold as seen.
Even after I sold them, i contacted the buyer to reafirm the fact that these are sold as seen and will need checking and refurbing, buyer was happy.Then 4 weeks later I get a dispute Via Ebay, I fought it all the way and Ebay found in my favour, so its always worth a go!!
Even after I sold them, i contacted the buyer to reafirm the fact that these are sold as seen and will need checking and refurbing, buyer was happy.Then 4 weeks later I get a dispute Via Ebay, I fought it all the way and Ebay found in my favour, so its always worth a go!!
If he does post the item back to you, DENY all receipt. If it needs to be signed for, DO NOT SIGN FOR IT and do not accept delivery. Sadly, as a seller, the only way you can fight bandits like this is to seriously go balls to the wall and **** with them. Likely he will return it in standard post, requiring no signature or proof of delivery - if this happens, deny it ever returned back to you and there is no way you can refund the seller.
Those eBay ******** push us sellers to ridiculous extremes because they refuse to protect us...
will he HAVE to post it back if ebay find it in his favor? surely he cannot hold onto the item and the money?