have i exhausted all my options to get good internet?

Walsandrew · 6 Apr 2011 at 11:28

hi ocuk, i wonder if you can help. i have suffered from bad internet from a long time and am close to giving up and just moving. i as well as other members of my household work from home, and also have heavy internet usage for other reasons. as a result our current 1mb connection from talktalk is worse than infuriating. we have tried satellite internet, we have tried several different broadband providers, we have tried using the two in combination, yet we've not come close to improving our current speeds in something like 5 years.

i have read and know that some companies hire out their own lines from private broadband companies and am wondering if this is the last option available to us? even if it means forking out ridiculous somes of money for a stable and acceptable home connection, at this stage we are willing to pay it. is this a genuine option and if so, does anyone here know anything about this? i no longer trust google searches for broaband all the supposed figures they offer, however i do trust that there are a lot of people far more knowleadgable than me on here who might be able to help. if there is anything else that might be worth my considering i would have course love to hear about that as well!

thanks

exia · 6 Apr 2011 at 12:25

How far are you from the exchange?

Have you looked at Be*? They have a line bonding service.

Walsandrew · 6 Apr 2011 at 12:47

thanks for the response man. had a thorough look through the site and it all looked really interesting until i clicked on the 'availability option', to which it told me i am too far away from the exchange to receive their lind bonding service. as far as i'm aware my nearest exchange is in the cetnre of tunbridge wells and i live just a couple miles outside. kind of used to this feeling by now though!

Sweeney · 6 Apr 2011 at 13:06

Walsandrew said:
i have read and know that some companies hire out their own lines from private broadband companies and am wondering if this is the last option available to us? even if it means forking out ridiculous somes of money for a stable and acceptable home connection, at this stage we are willing to pay it.

From what I've read about them I'm pretty sure AAISP provide services like that (as well as any other normal ISP services), they even take on problematic lines that other isps wouldn't care much to do with.

ci_newman · 6 Apr 2011 at 13:15

I think the term that you are looking for is "Leased Line", although it'll be massively expensive I would have thought.

Walsandrew · 8 Apr 2011 at 12:03

thanks, that is what i was referring to and i also think i grossly underestimate the costs. £500 a month for a 10 mb connection and £2000 worth of setup fees. damn.

any other suggestions? don't suppose anyone has ever used avonline satellit broaband : http://www.avonlinebroadband.co.uk/ ?

i was using satellite before but they could never offer anything close to 3.6 mbps..

dmsims · 8 Apr 2011 at 13:20

Can you post the stats from your router ?

Have been through a lot of (ADSL) pain myself recently

zipp0r · 8 Apr 2011 at 14:12

dmsims said:
Can you post the stats from your router ?

^^^^

Zarf · 8 Apr 2011 at 21:53

Hopefully the governments "Digital village pump" concept will take off, If it does the cost of having a fibre line should fall dramatically - it'll still be expensive to install but the monthly costs should be much more reasonable.

Of course, it's a big IF.

23JMZ07 · 8 Apr 2011 at 22:01

http://www.samknows.com/broadband/exchange_search

Post exchange details plz.

Edit:
http://www.samknows.com/broadband/broadband_checker

See whats available for you too

dave-lew99 · 9 Apr 2011 at 18:01

Have a look at http://www.managedcomms.co.uk/

They do bonded ADSL using the normal ADSL MAX infrastructure, so availability is pretty much everywhere. (IIRC it can be a £200-300/month)

Alternatively enquire to BT about Megastream - looking at £5-10k/yr for that though.

hyperst · 9 Apr 2011 at 19:12

well if it is http://www.samknows.com/broadband/exchange/NDTWE , you have quite a few options for llu service and fibre to the cabinet looks to be available to some, have you spoke to any neighbours to see if they are getting a bad service, it could be internal wiring causing issues, as by the look of it that exchange is quite updated.

Zarf · 9 Apr 2011 at 19:52

Out of interest, have you taken a look at 3G connections? Three do a true unlimited data sim for £25 a month, not sure if it works in a MiFi or dongle, but you can always pick up an Android phone and use the wireless hotspot feature or a usb tethering app.

Latency isn't great, so i'd keep the ADSL line for gaming, but any heavy users could have their own 3G connection.

Walsandrew · 9 Apr 2011 at 23:54

hyperst said:
well if it is http://www.samknows.com/broadband/exchange/NDTWE , you have quite a few options for llu service and fibre to the cabinet looks to be available to some, have you spoke to any neighbours to see if they are getting a bad service, it could be internal wiring causing issues, as by the look of it that exchange is quite updated.

sorry i've been slow with my own posts, it just so happens talk talk shut off my service this week without warning because they discovered i owed them 10 quid! many thanks for all the response though.

yes, that's the right exchange mate, i'm afraid all the technical terms on that website don't mean a great deal to me. all i know is i am 2 miles from that exchange and my broadband comes along an old copper wire, i always assumed these were the reasons my connection was slow! i know that in tunbridge wells itself you can get really good connections but because i am just outside, i don't think the wiring is good enough, despite how updated the exchange is..

Walsandrew · 9 Apr 2011 at 23:56

dave-lew99 said:
Have a look at http://www.managedcomms.co.uk/

They do bonded ADSL using the normal ADSL MAX infrastructure, so availability is pretty much everywhere. (IIRC it can be a £200-300/month)

i am intrigued! will do some reading

Walsandrew · 9 Apr 2011 at 23:57

dmsims said:
Can you post the stats from your router ?

Have been through a lot of (ADSL) pain myself recently

how might i do that?

here is exchange details : http://www.samknows.com/broadband/exchange/NDTWE

dmsims · 10 Apr 2011 at 09:32

Walsandrew said:
how might i do that?

here is exchange details : http://www.samknows.com/broadband/exchange/NDTWE

You must have a router that connects to the telephone wiring.

Maybe you could post the make and exact model. Please also post some pictures of your socket(s)

With your distance from the exchange you should get a reasonable speed

dave-lew99 · 10 Apr 2011 at 09:32

At 2 miles from the exchange i think you have an ISP problem or cabling problem, your connection should be good.

Do you have any noise on your voice line? If so ring BT - for voice faults they have to fix it.

dmsims · 15 Apr 2011 at 08:40

To the OP

well what is happening ?

Walsandrew · 24 Jul 2011 at 17:48

sadly nothing. all the suggestions were appreciated and explored but sadly it looks like i am stuck with terrible internet for the near future.