The Pub and Drinks

That is just not on, do they want to survive in business? In all honesty I would have told him to jog to and told him we’d take our business elsewhere. I would have certainly asked to see the landlord or whatever.
 
vonhelmet said:
Considering how much pubs are struggling and how many are closing, I'm baffled that they would kick out paying customers.
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This is why most pubs are struggling, they are dark, dirty, unwelcoming, no good music, the beer tastes like **** and the staff can't be bothered.

Good pubs that make you feel welcome and serve you great tasty beer are doing pretty well.

They'd be doing better if most punters hadn't been put off the whole idea by the many bad pubs out there.
 
RockLobster said:
I looked into this as my friend regularly drinks tap water with us. Apparently the pub can charge a service charge.
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The Licensing Act 2003 (Mandatory Licensing Conditions) Order 2010 sets out the five new conditions that will apply to all licensed premises and those with a club premises certificate.
From 6th April 2010, these conditions will:

•Ensure that customers have access to free tap water so that they can space out their drinks and not get too intoxicated too quickly

More:
Condition 3. Free Tap Water for Customers
Many premises already offer free tap water. This condition means that all premises have to give
customers tap water for free if they ask for it. This helps people to space out their drinks and not
become intoxicated quickly, which reduces the risk of crime and disorder occurring.

The tap water you provide should be suitable for drinking and must be provided where reasonably
available.

What is meant by “reasonably available” is a question of fact; for example, it would not be
reasonable to expect free tap water to be available in premises for which the water supply had
temporarily been lost because of a broken mains supply
 
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"andy" said:
aye at least one , just for using their service as a place where you can meet
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rubbish. the rest are paying customers. 1 seat being used by a water drinker is no loss to pub (unless rammed), 3 paying heads is.
 
Morba said:
The Licensing Act 2003 (Mandatory Licensing Conditions) Order 2010 sets out the five new conditions that will apply to all licensed premises and those with a club premises certificate.
From 6th April 2010, these conditions will:

•Ensure that customers have access to free tap water so that they can space out their drinks and not get too intoxicated too quickly

More:
Condition 3. Free Tap Water for Customers
Many premises already offer free tap water. This condition means that all premises have to give
customers tap water for free if they ask for it. This helps people to space out their drinks and not
become intoxicated quickly, which reduces the risk of crime and disorder occurring.

The tap water you provide should be suitable for drinking and must be provided where reasonably
available.

What is meant by “reasonably available” is a question of fact; for example, it would not be
reasonable to expect free tap water to be available in premises for which the water supply had
temporarily been lost because of a broken mains supply
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Thanks for that I didn't realise they changed it in 2010. Interesting that, my local is breaking the law. Next time they try this I'll bring it up.
 
Mind you, it does mention providing the water to help you space out your drinks to avoid getting drunk too fast. That sort of implies the water is being provided to people that are paying for other drinks between the water.

So you could technically argue that giving some water and only water the entire night is not what the law is meant for.
 
Morba said:
The Licensing Act 2003 (Mandatory Licensing Conditions) Order 2010 sets out the five new conditions that will apply to all licensed premises and those with a club premises certificate.
From 6th April 2010, these conditions will:

•Ensure that customers have access to free tap water so that they can space out their drinks and not get too intoxicated too quickly

More:
Condition 3. Free Tap Water for Customers
Many premises already offer free tap water. This condition means that all premises have to give
customers tap water for free if they ask for it. This helps people to space out their drinks and not
become intoxicated quickly, which reduces the risk of crime and disorder occurring.

The tap water you provide should be suitable for drinking and must be provided where reasonably
available.

What is meant by “reasonably available” is a question of fact; for example, it would not be
reasonable to expect free tap water to be available in premises for which the water supply had
temporarily been lost because of a broken mains supply
Click to expand...

Key bit here is the word customers. Someone not paying for anything is not a customer and therefore isn't entitled to free water. Daft of the manager to throw the OP out but he's not in breach of anything. Unfortunately being a muppet isn't against the law!
 
Why not just a mineral water? I couldn't sit in someones pub all night and not spend any money, mainly because I think I'd look like a right tight arse.
 
At that point you are then saying that service is only given to paying customers. Anyone (non staff) who is on the premises is a customer in one way or another :p
 
Spamalot said:
Why not just a mineral water? I couldn't sit in someones pub all night and not spend any money, mainly because I think I'd look like a right tight arse.
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Image means more to you than having your own choice then?
 
Morba said:
At that point you are then saying that service is only given to paying customers. Anyone (non staff) who is on the premises is a customer in one way or another :p
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I don't really see what is wrong with only giving service to non paying customers. Hence why you see many signs saying "toilets for customers only". If it was my pub, and there were 4 pals - 3 of which were drinking then I would welcome them. However, I don't see much of an issue with refusing to provide services to someone who is not contributing anything.
 
I've given up on alcohol for 6 months and I only drink water seeing as I stopped drinking fizzy drinks about 2 years ago. Never had a problem with just having tap water yet.
 
Ahleckz said:
I don't really see what is wrong with only giving service to non paying customers. Hence why you see many signs saying "toilets for customers only".
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That's exactly the point. If you are on the site, using the toilet, you are a customer. If they want only paying customers to use the toilets, then they should say so.
 
vonhelmet said:
That's exactly the point. If you are on the site, using the toilet, you are a customer. If they want only paying customers to use the toilets, then they should say so.
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Surely you are not a customer until a financial (or any other agreed trade has occurred) transaction has occurred. I'm not sure if there's a legal definition of customer but I guess it may be an argument of semantics.
 
If you are receiving a service from the establishment then you are a customer?
Hmm, it will come down to how you define 'customer', which then muddies the water even more :D
 
What an idiot, if 3 people are spending money on alcohol which has ridiculous mark ups then surely I don't see a problem of one person not doing it, which anyone who's not a complete idiot would assume that a) it's the designated driver or b) doesn't feel like getting drunk on a week night.
 
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