Can't really blame the Overclocker's bosses for that one!
General discussion and most sub forums are not a place for those types of discussions, there's customer service forums who deal with that, OcUK are a business and they provide us with these forums for free, their only request is that we keep it clean.
Yes I have purchased from OcUk for years, have purchased 2 whole builds from them and a few bits and bobs, it's the only computer retailer that I use and probably will always keep using, I was introduced to this website in 2008 by a work colleague and never looked back ,loved the simplicity of the website, loved how everything is not always cluttered, (some computer websites are really badly designed), love the ratings and reviews system, loved how all the specs and probably everything you need to know is always listed in detail, love that they bother to put multiple pictures up of mostly anything, love the daily deals, the weekly offers, NEVER had a problem with delivery, they always deliver on time (and it's free for me), free 1 day courier delivery sometimes, can't go wrong with that. Love the overclocked bundles which I don't purchase but for someone who is new or not up to date with overclocking, you have to admit that having pretty much a guide telling you what the best components in terms of compatibility and performance are is extremely useful, which I'm sure OcUK test before putting a bundle up for sale on their website. overclockers always seem to have the best prices and items in stock, this is not always but I believe they try their best and nobody can be perfect, specially in such a competitive market.
Overall yeah, I'd say, thanks overclockers and keep up the good work.