Virgin installed my HD box today, via scart.

Pete.Dakota

Pete.Dakota

Pete.Dakota

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Today was the big day. Finally, HD TV in the lounge! He hooked it all up, checked it was working, and left. I went to check an HD channel to see the quality and was extremely disappointed. I checked the display settings and found it was outputting in "widescreen" and not the 720/1080 options. My first thought was that the engineer simply hadn't changed the setting, but of course when I tried it couldn't detect an HD output.

I literally said "no way", looked round the back of the TV and there it was - a shiny scart cable from the Virgin box into my TV.

Luckily I have spare HDMI cables and it's all fine now and looking great. But please, tell me, tell me this isn't Virgin practice and that it's just a mistake. Tell me Virgin don't install people's HD television package and hook it up via scart.
 
They used HDMI on ours too, not only that but they also gave us another HDMI cable for our dvd player too :p
 
On the day the engineer installed mine I had a shiney new Ixos HDMI cable ready and waiting for him to plug the box into. Probably makes little difference than a bog standard cable but hey ho.
 
He might have set it up with a scart lead, then forgot to swap it for an HDMI lead.

I know when ours was installed, the V+ box wouldn't output a picture to our Samsung TV via HDMI (even though it's a Samsung V+ box) so the installer could go through the install/test menus on the box.

He said it was a common problem with Samsung TVs, and it would be fine after he'd gone through in initial process. After he'd been through the installation and test menus, he swapped the scart cable for an HDMI, and all was well.
 
Interesting thread, I have a "HD Ready" tv which means just 720p, but I am pretty sure it doesn't have HDMI.... so how do I get my 720p on Saturday when the virgin technical courier does his install?
 
JBod said:
Interesting thread, I have a "HD Ready" tv which means just 720p, but I am pretty sure it doesn't have HDMI.... so how do I get my 720p on Saturday when the virgin technical courier does his install?
Click to expand...

Unless the Sky HD box is an old Thomson one with component connections (highly unlikely), you don't.

Your TV must be pretty old not have HDMI and be HD ready?
 
JBod said:
Interesting thread, I have a "HD Ready" tv which means just 720p, but I am pretty sure it doesn't have HDMI.... so how do I get my 720p on Saturday when the virgin technical courier does his install?
Click to expand...

For it to be HD Ready I'm pretty sure it has to have either HDMI or DVI. So I'm guessing you'll need a HDMI>DVI adaptor. Also DVI can only carry a video signal.
 
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