System hang/freeze/lockup w/online video

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Joined
24 Nov 2010
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Hi everyone, I was wondering if you could help me with the following problem.

Recently, my laptop (ASUS K50IN - NVIDIA G102M GPU) has started to randomly lock up whilst playing online video. Local playback seems unaffected. The screen freezes and the audio plays back incredibly slowly. I cannot do anything but wait until it unfreezes itself after about a minute. In more severe cases, the screen goes blank and a buzzing sound is emitted from the speakers. Upon recovery I get a message saying that my display driver has been successfully recovered. Sometimes the video goes green too upon freezing.

Here's what I've checked in order to try fix it:

I've tried different browsers (Chrome 11 and IE9) - both are affected and I've tried HTML5 videos instead of Flash but that didn't fix anything. I've done a clean install of my graphics drivers (both older and latest) as well as trying a System Restore in case it was a registry issue (as suggested by ASUS Support). As a last resort I thought it may be a temp issue but GPU-Z logged it as only being around 63c and 23% load when it crashes. Also, disabling hardware acceleration doesn't seem to fix it either.

Can anyone offer any other ways of troubleshooting this problem?

Cheers!

Custards
 
Download and run a Linux LiveCD and try to make it crash using the same sites/videos.

If it still crashes it's probably a failing hardware issue. If it doesn't, then it's software.
 
Just before I do a full reinstall which is gonna take a while, is there anything else I can do to find the culprit for this, say using Performance Monitor or whatever?

Thanks
 
Hmmm well I just found out that a full format and reinstall results in the same problem occurring :( yet Ubuntu still works like a champ... pretty confused here. All my drivers and software are up to date and I barely have anything on it right now. I'll keep trying though and if anyone has any more ideas feel free throw them out there.

Thanks!
 
Hard to track down unless you can remember installing anything around the time these errors started.

I think I had some updated graphics drivers pending around the time but I've tried reinstalling older ones and the same thing happened. Perhaps I didn't go back far enough and should try even older ones. I don't game on my laptop so not having the latest drivers isn't much of an issue so long as they work.
 
Well after all that - I went right back to the display driver recommended by Windows Update from 2009 and all's well now. Bit annoying after a full reinstall but I have a nice clean system now so can't complain too much.

Thanks for all the replies!
 
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