Computer Freezes, maybe due to old sandy bridge motherboard?

Nothitman · 12 May 2011 at 16:40

Hello, sorry for the lengthy thread title, but I seem to be having a problem which has just recently started occuring. About a week ago my pc started suddenly freezing for no reason, I could be browsing the internet or playing a game and they would crash. Sometimes the issue would resolve itself, by unfreezing and being fine again, other times I have to restart.

After I froze once, I went to My Computer (To check if the harddrives were being detected.) all the HDDs were, but my DVD Drive wasn't. I was confused by this so I restarted and it worked again, just to be safe I bought a new DVD and installed it, it is running fine.

Today when I was playing Rift, it froze. So I checked "Speccy" and found this,

The HDD that rift was running on, heat isn't being detected. I'm guessing it was disconnected, even though it is still showing that it is there.

I currently have 3 HDDs and 1 DVD drive connected to my motherboard, 2 via SATA 3 and 2 via SATA 2 PHC. I googled the error and it told me to download "Gigabtyes Sata Check."

I did and these were the results:

Now I am not sure what to do at all now, I know all of my HDDs are working and so is my DVD drive.
As you can see from Speccy the motherboard I have is:

Gigabyte Technology Co., Ltd. P67A-UD3 (Socket 1155)

THIS MOTHERBOARD WAS BOUGHT IN JANUARY 2011, IT IS NOT B3.

Could it be that I am getting the SATA error, if so can I RMA this mobo?

If it is something else, does anybody what could be casuing this?
I have seen that there is a thread already on a frozen PC, but this is a lengthy post so I thought it would be easier to make a brand new thread.

Thanks.

Any input will be helpful.

I have also reinstalled windows, so it is highly doubtful that this is a software issue.

stulid · 12 May 2011 at 16:47

You should get the board exchanged for a B3.

Nothitman · 12 May 2011 at 16:48

stulid said:
You should get the board exchanged for a B3.

That is what I am thinking, but how can I be sure that this is the problem?

stulid · 12 May 2011 at 16:52

You cant.

But if it repeats with the new B3 revision then you know the issue lies elsewhere.

Nothitman · 12 May 2011 at 16:56

I understand what you are saying, but can I 100% get them to send me a B3 version for this?

stulid · 12 May 2011 at 17:00

Nothitman said:
I understand what you are saying, but can I 100% get them to send me a B3 version for this?

yes, its Intels problem, not theres, just exchange it.

Nothitman · 12 May 2011 at 17:09

Ok, Thank you for your help.

Nothitman · 13 May 2011 at 15:00

stulid said:
yes, its Intels problem, not theres, just exchange it.

I contacted them about returning it, and they told me it was a recalled item. Therefore I had to contact Gigabyte about it.

This doesn't make sense, Gigabyte won't take it back, because I didn't purchase it from them Directly.

Hagar · 13 May 2011 at 17:16

Nothitman said:
I contacted them about returning it, and they told me it was a recalled item. Therefore I had to contact Gigabyte about it.

This doesn't make sense, Gigabyte won't take it back, because I didn't purchase it from them Directly.

Email gigabyte UK support explain that you have a B2 board and you wish to replace it with a B3 version. They should email you back with details on how to do this. It may take a few days.