Ocuk Delivery AGAIN!!!

B&W · 12 May 2011 at 18:17

Sorry but i really need this cleared up and the last post in the last thread made me confused.

4.2 Orders placed before 4:30 pm on a working day will be processed that day and will be delivered as per the requested delivery option provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)

so if i order a next day delivery on a friday before 4:30pm i should get it for saturday without having to pay for a saturday delivery as Friday is a Week day.

RJC · 12 May 2011 at 18:18

No, you will get it on Monday.

You will need to pay for Saturday delivery.

B&W · 12 May 2011 at 18:19

RJC said:
No, you will get it on Monday.

You will need to pay for Saturday delivery.

so the statement is incorrect, friday is a weekday.

Glaucus · 12 May 2011 at 18:19

No, Saturday is not next working day, why didn't you look at your old thread, it's only been moved to customer service where shop people will reply. You need to pay for saturday delivery.

Oh and the statement is correct, you are wrong.

SeraphX · 12 May 2011 at 18:20

yup, it's order on saturday before 12:30 and get it on monday

RJC · 12 May 2011 at 18:20

Friday is a week day, a next working day will be Monday, Ocuk have arranged for Sat orders to be delivered on Monday.

Biohazard · 12 May 2011 at 18:21

fail

fiveub · 12 May 2011 at 18:36

It is in the Customer Services section, it was moved and I have cleared it up for you.

Please reply there as I am more than happy to help you.

5UB said:
Good afternoon,

If you order and pay for the Saturday delivery, then you will receive this on Saturday. If you use the free shipping, this is the normal standard Next Day (Working Days), so this would end up being with you on Monday.

Any other questions, feel free to ask here.