I pre-ordered Brink off of D2D.com. I attempted to cancel it within 7 working days as distance selling laws, but D2D are arguing they don't have to give me a refund as none packaged games are exempt (true). As far as I can tell that is only in there to stop me taking the key and then claiming a refund and running off with the game. However, they can clearly see that I have not got a key (they havn't sent me one yet) so this would not be a barrier, and yet they will still only offer me a game exchange or store credit.
Has anyone in a similar situation gone to the trouble of going to the small claims court over this sort of transaction? How did you get on, and if anyone is vaguely qualified in law, do I have any chance what so ever in a small claims court, I understand they are fairly 'good' at giving cash to the claimant, but is that to the point of overturning a legal technicality?
Has anyone in a similar situation gone to the trouble of going to the small claims court over this sort of transaction? How did you get on, and if anyone is vaguely qualified in law, do I have any chance what so ever in a small claims court, I understand they are fairly 'good' at giving cash to the claimant, but is that to the point of overturning a legal technicality?