FAO: Bus passengers

Most of the buses in Nottingham don't give change either, I thought that was more the rule than the exception.

It depends on the company. Stagecoach and GoAhead both still give change or use one of the systems I mentioned above if the Driver runs out during a route, but many of the smaller companies such as the municipals ask for exact change.

First Bus operate different systems across their franchises dependent on the region.
 
1. There are seats upstairs, use them.

2. No one wants to hear your music, put some headphones on.

3. It is not the driver's fault that you don't have the correct fare.

4. **** and **** belong in the toilet, not your pants.

5. Wash.


That is all.





/rant

6. L2D (Learn To Drive)

Problem solved :D
 
Give over, it is a bus, not a shop or a bank. It is not unreasonable to expect passengers to have the correct change especially as they have obviously planned their journey.

A bus has a till just like a shop, no reason for there to be any difference in practice. And as for journey planning, the website of many providers does not provide the prices so it's not possible in many cases to find out how much it costs, and what if someone just decides get a bus home from town? Not all journeys are planned.

How much change do you think it is reasonable for a Driver to carry around with him, and what happens if (as happens on occasion) he runs out of change due to a high incidence of £10 and £20 notes for £1.80 fares etc, is he expected to pull over at the nearest bank and get more?

Change vouchers are issued by many operators, eg stagecoach.
 
6. L2D (Learn To Drive)

Problem solved :D
I wish it was :( It is practically impossible to avoid travelling on buses at some point if you live in/around London, because unless you fancy selling your house you won't be able to afford to park in central london. I leave both my cars at home practically every day of the week.
 
A bus has a till just like a shop, no reason for there to be any difference in practice. And as for journey planning, the website of many providers does not provide the prices so it's not possible in many cases to find out how much it costs, and what if someone just decides get a bus home from town? Not all journeys are planned.

A bus doesn't have a till, like a shop. A diver is issued with a Quick-change unit which has limited capacity, Driver are solely responsible for the monies they take and as such are required to pay in at regular intervals, especially in certain urban environments.

A shop will have a Safe with a large supply of change as well as the ability to process other forms of payment, a driver is issued with as little as £15 in change at the beginning of his day, so people may want to take that into consideration when they hop on a bus with a £20 note for a short journey down the road especially first thing in the morning.

Generally in my experience people are rarely if ever refused travel if the Driver has not got the change to give them, as I said before each company has a different operation and the simplest answer is for passengers to ensure wherever possible that they have either the correct change or smaller denominations when getting a bus, berating the driver or expecting them to carry several hundred pounds in extra change is unreasonable and impractical.



Change vouchers are issued by many operators, eg stagecoach.

Funny that I mentioned that several post ago, also are you aware of the amount of abuse a driver receives on a regular basis when he tells the passenger that he will be giving them a voucher for their change?
 
Last edited:
I wish it was :( It is practically impossible to avoid travelling on buses at some point if you live in/around London, because unless you fancy selling your house you won't be able to afford to park in central london. I leave both my cars at home practically every day of the week.

If you want to live in London then you have to accept that you'll be getting the bus. Or you could bike it. Or you could move somewhere sensible and get your own car and drive. It's luxury having your own transport. Try it! You'll feel like one of the rich people! ;)
 
A bus doesn't have a till, like a shop. A diver is issued with a Quick-change unit which has limited capacity, Driver are solely responsible for the monies they take and as such are required to pay in at regular intervals, especially in certain urban environments.

A shop will have a Safe with a large supply of change as well as the ability to process other forms of payment, a driver is issued with as little as £15 in change at the beginning of his day, so people may want to take that into consideration when they hop on a bus with a £20 note for a short journey down the road especially first thing in the morning.

Generally in my experience people are rarely if ever refused travel if the Driver has not got the change to give them, as I said before each company has a different operation and the simplest answer is for passengers to ensure wherever possible that they have either the correct change or smaller denominations when getting a bus, berating the driver or expecting them to carry several hundred pounds in extra change is unreasonable and impractical.





Funny that I mentioned that several post ago, also are you aware of the amount of abuse a driver receives on a regular basis when he tells the passenger that he will be giving them a voucher for their change?

They could use the Barclaycard no-touch thing, whatever it's called.
 
If you want to live in London then you have to accept that you'll be getting the bus. Or you could bike it. Or you could move somewhere sensible and get your own car and drive. It's luxury having your own transport. Try it! You'll feel like one of the rich people! ;)
Well, I get to feel like one of the rich people at the weekends ;) As for biking it, I can think of more amusing ways to kill myself, and as for moving, I just love London too much to move really, and all the people I know live around here.
Seems daft that a petrolhead like me does less than 10k miles a year but hey, I enjoy those miles that I do drive. :p
 
Don't get busses but I do use the train and/or cycle. I would like to add:

Dogs. No, keep the slobbering **** buckets off the seats.

Suits, if there are empty seats available then why not use them? Standing in front of the bike rack and being obstructive may well result in getting chain oil on your legs. Move and it won't.

While I am at it, spreading your carp over a table, effectively claiming four seats, does not work with me. I will sit next to you just to annoy you.
 
3. It is not the driver's fault that you don't have the correct fare.

Do you have to have the right money for your bus? In Stafford, Telford, Bristol and Manchester, where I have used buses, they usually gave change. Occasionally they don't have the right money and they'll give me the change later on in the journey when they've collected more fares.
 
A bus doesn't have a till, like a shop. A diver is issued with a Quick-change unit which has limited capacity, Driver are solely responsible for the monies they take and as such are required to pay in at regular intervals, especially in certain urban environments.

Regardless of what it's called it's not asking a lot to change a £10 note for a journey costing a few quid, maybe if the fares were reasonable and the costs were halved then there might be a reason to carry such a tiny amount of change, but when it costs £1.50 to travel a mile they should be prepared to change the bigger notes that inevitably come with those rip off prices.

A card reader would solve all these problems, but the operators are too cheap to implement them.
 
Last edited:
They could use the Barclaycard no-touch thing, whatever it's called.

Regardless of what it's called it's not asking a lot to change a £10 note for a journey costing a few quid, maybe if the fares were reasonable and the costs were halved then there might be a reason to carry such a tiny amount of change, but when it costs £1.50 to travel a mile they should be prepared to change the bigger notes that inevitably come with those rip off prices.

A card reader would solve all these problems, but the operators are too cheap to implement them.

To implement mobile connection card readers to our entire fleet would require significant investment and a subsequent rise in fares, we are currently implementing card readers similar to the Oyster system (at a significant cost) which can be used and charged at pay-points, pay-points can also be used to buy season and weekly tickets currently.

While it may not be an issue giving change to a person with a £10 note and issuing £8.50 in change, it becomes an issue when 50 people do the same thing on a single journey as happens on occasion. Driver do not simply do a single route, have a break then do another, they drive several in succession carrying in access of 200 passengers on short local routes, if half these people want significant amounts of change I am sure you can see the problem. It simply is not practical for a driver to carry several hundred pounds in change in addition to his takings.

As I have said, the occasions where a passenger is refused travel for not having change are rare.

As for pricing, many routes are non viable and as such are heavily subsidised by both the operators and local councils.

You should be taking up costs with your MP and local councillors as they set the concessionary tariffs and cuts to this and the fuel subsidies mean that fare paying passengers are effectively subsidising the national concessionary scheme which accounts for more than 70% of passenger numbers. Where the fare is £1.50 to you, the operators receive only a fraction of that for the concessionary traveller.

Basically if you want cheaper fares, petition your MP for a renegotiation to the concessionary system and a rethink of fuel subsidies, otherwise you wil find that services will begin to disappear.

Bus companies are not charities, they are entitled to make a profit like any other private company.
 
Last edited:
Regardless of what it's called it's not asking a lot to change a £10 note for a journey costing a few quid, maybe if the fares were reasonable and the costs were halved then there might be a reason to carry such a tiny amount of change, but when it costs £1.50 to travel a mile they should be prepared to change the bigger notes that inevitably come with those rip off prices.

A card reader would solve all these problems, but the operators are too cheap to implement them.

It's not asking a lot for you to carry around a few quid so you can be assured that you can get the bus. It's not a big ask for you to keep a few pound coins in your pocket especially when you know you need to take a bus journey.
As for a card reader, don't be absurd. It would take forever to process all the payments when picking people up. You'd probably be on here tomorrow moaning how the bus takes forever because of the card reader!
If you mean an Oyster card reader type of thing, then they will be very expensive to implement and guess who would be paying? Yes, you and me. The company needs to make a profit - they aren't going to spend thousands of pounds implementing another form of payment because a few people are too foolish and stubbon to carry around a few quid of change with them.
 
we are currently implementing card readers similar to the Oyster system (at a sigjificant cost) which can be used and charged at pay-points, pay-points can also be used to buy season and weekly tickets currently.

If the system is already existing (such as say the Oyster system) then surely the cost is not that significant?
 
As for a card reader, don't be absurd. It would take forever to process all the payments when picking people up. You'd probably be on here tomorrow moaning how the bus takes forever because of the card reader!

How long do you think the no-touch system takes to take a payment?
 
If the system is already existing (such as say the Oyster system) then surely the cost is not that significant?

A single machine cost several thousand pounds, across a fleet of thousands of vehicles, added to that training, technical support, maintenance and various other costs involved, the cost overall is very significant.
 
Back
Top Bottom