After 38105 shutter actuations...

MobyDick · 12 May 2011 at 18:52

After 38105 shutter actuations...(Now with video!)

...I got an "Err 99" last night

Had a look at the camera and the shutter is ****ed :mad:

Now I am without camera. Anybody know how much it is to get replaced?? It's a canon 450D. If it's more than €200 I might take it as an excuse to upgrade. Second hand 50D maybe. My birthday is in two weeks and was going to get a tripod, looks like i'll be putting the money towards getting the 450d fixed or upgrading.

robertgilbert86 · 12 May 2011 at 18:55

Speak to fixation, there's a chance it's covered by the warranty.

MobyDick · 12 May 2011 at 19:00

I bought it second hand off an asian fella over two years ago so I don't know if it will have a European warranty and if it does will it be longer than two years?

I emailed the Canon service center here in Ireland, waiting on a reply. I'll have to dig out the box and check out the warranty stuff.

robertgilbert86 · 13 May 2011 at 07:54

Seriously, speak to fixation they might be able sort something out.

An Exception · 13 May 2011 at 08:49

MobyDick said:
...I got an "Err 99" last night

Had a look at the camera and the shutter is ****ed

Now I am without camera. Anybody know how much it is to get replaced?? It's a canon 450D. If it's more than €200 I might take it as an excuse to upgrade. Second hand 50D maybe. My birthday is in two weeks and was going to get a tripod, looks like i'll be putting the money towards getting the 450d fixed or upgrading.

I'v owned both, the 550D is the better camera, just get a grip for it.

It might also be worth getting a quote from Lehmann's for a new shutter box.

feriso · 13 May 2011 at 09:07

Isn't err99 an error with the camera/lens contacts that just need cleaning?

MobyDick · 13 May 2011 at 09:12

robertgilbert86 said:
Seriously, speak to fixation they might be able sort something out.

Will do, but was kinda hoping that I'd be forced to upgrade

Think I'd be better off getting it repaired and using the money for new glass though and the tripod so I'll see what they can do.

MobyDick · 13 May 2011 at 09:16

feriso said:
Isn't err99 an error with the camera/lens contacts that just need cleaning?

Some times, it seems that it's just a generic error that could be a number of things. I think a firmware update fixed that to narrow down the cause, they added Err 01, Err 02 etc with different causes. I was still on the original firmware.

neil_g · 13 May 2011 at 09:31

when you say the shutter is ****ed, is it physically broken?

feriso said:
Isn't err99 an error with the camera/lens contacts that just need cleaning?

error 99 is a general "oh dear there is something wrong with me" error when it doesnt fall into one of the other code brackets.

MobyDick · 13 May 2011 at 09:44

neil_g said:
when you say the shutter is ****ed, is it physically broken?

error 99 is a general "oh dear there is something wrong with me" error when it doesnt fall into one of the other code brackets.

When I lift the mirror and turn it on, it kinda moves maybe 1mm and then goes back. Only one corner is moving aswell, it's not staying horizontal. I'll try get a video of it, maybe it's something else and it's just making the shutter act weird :confused:

MobyDick · 13 May 2011 at 10:02

Here's a weird thing i've noticed that is making me think that it might not be the shutter.

With the camera switched off and the battery removed, I put in the battery, then when I close the battery door the shutter tries to move?? With the camera still switched off! When I open the door it does it again. Close it, it does it again. And again when I open it. All the time when the camera switched off!? So maybe it's a power problem??

Think I'll have to send it in somewhere in any case, it could be anything I suppose, just assumed it was the shutter from looking at it trying to move. Hmmmmmm :confused:

Rizo-UK · 13 May 2011 at 10:08

Canon service centre will do a fixed price repair for £104 no matter what s wrong,

I just had external and internal LCDs changed, view finder and flash assembly and full clean and calibration.

Also get 6 months warranty as it ends up with full refurb status.

Email me if you want there address or contact details.

neil_g · 13 May 2011 at 10:16

does the 450D have the sensor cleaning routine when you power on/off the camera?

MobyDick · 13 May 2011 at 10:27

neil_g said:
does the 450D have the sensor cleaning routine when you power on/off the camera?

Yes, when you power it off.

neil_g · 13 May 2011 at 11:39

MobyDick said:
Yes, when you power it off.

could it be that causing the mirror to move maybe?

MobyDick · 13 May 2011 at 11:42

neil_g said:
could it be that causing the mirror to move maybe?

The mirror doesn't move, shutter does. And I don't think it happens when it's turned on, only off. Just charging my camcorder now so I'll try get a video of what's happening up.

MobyDick · 13 May 2011 at 12:00

here's a video of whats happening. This also happens when the battery door is opened, and closed, even when the switch is in the Off position :confused:

EDIT: Is video showing for anyone?

Edited again,thanks Bulby

bulb66 · 13 May 2011 at 12:14

think you just want the last part of the URL

like this:

neil_g · 13 May 2011 at 15:59

MobyDick said:
The mirror doesn't move, shutter does. And I don't think it happens when it's turned on, only off. Just charging my camcorder now so I'll try get a video of what's happening up.

sorry thats what i meant..

not sure then based on the vid, looks odd. maybe worth a call to canon or lehhmans for advice?

MobyDick · 13 May 2011 at 16:24

I've emailed Canon Service place over here and Fixation for an estimate. If it's more than €200 I think i'll just put it towards an upgrade, have my eye on a second hand 50D.