Just plain slow or dodgy connection?

dfarrall

dfarrall

dfarrall

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Joined
21 Nov 2010
Posts
2,315
Location
Newton Aycliffe
So for the past few years weve had a few different ISP's and routers but none have solved our terrible download speed (125kb/s).

After moving out for a year and getting great speeds its making me wonder if there actually is something wrong.

I know somebody else in a neighbouring village and somebody a couple of streets down who both have similar speeds which makes me think its just our area.

The exchange is about 2.5 mile away afaik, i honestly dont know much about this subject area but here are some common stats requested and ill supply what people need to assist. We are with o2/BE currently.

Link Information

Uptime: 0 days, 22:55:37
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 922 / 1,122
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00


Thanks in advance,
Dan.
 
You will need to post more data than that.

Such as ...

Line Attenuation
Noise Margin (sometimes labelled as Signal to Noise Ratio or SNR)
 
Sorry as said before im a complete noob to this.
Code: 
	Link Information
			
Uptime:	1 day, 0:04:08
DSL Type:	G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]:	919 / 1,570
Bandwidth (Up/Down) [kbps/kbps]:	922 / 1,122
Data Transferred (Sent/Received) [kB/kB]:	0.00 / 0.00
Output Power (Up/Down) [dBm]:	12.0 / 13.0
Line Attenuation (Up/Down) [dB]:	35.5 / 65.0
SN Margin (Up/Down) [dB]:	6.5 / 7.0
Vendor ID (Local/Remote):	TMMB / BDCM
Loss of Framing (Local/Remote):	0 / 0
Loss of Signal (Local/Remote):	0 / 0
Loss of Power (Local/Remote):	0 / 0
Loss of Link (Remote):	0
Error Seconds (Local/Remote):	31 / 0
FEC Errors (Up/Down):	321 / 86,156
CRC Errors (Up/Down):	321 / 1,191
HEC Errors (Up/Down):	122,028 / 649
 
The sync speed is about right for that much attenuation. Have you tried the router in the test socket to see if that's any better?
 
dfarrall said:
Sorry as said before im a complete noob to this.
Code: 
	Link Information
			
Uptime:	1 day, 0:04:08
DSL Type:	G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]:	919 / 1,570
Bandwidth (Up/Down) [kbps/kbps]:	922 / 1,122
Data Transferred (Sent/Received) [kB/kB]:	0.00 / 0.00
Output Power (Up/Down) [dBm]:	12.0 / 13.0
[B]Line Attenuation (Up/Down) [dB]:	35.5 / 65.0
SN Margin (Up/Down) [dB]:	6.5 / 7.0[/B]
Click to expand...

Looking at those stats you have a lot more than 2.5M of cable between you and the exchange. Those stats look a lot more like 5km+ cable length.

A couple of things spring to mind, have you tired changing the microfilters?
Do you get any noise on the line during voice calls that might suggest a line fault?
 
Ok double checked, the exchange is 2.4 miles away by road, possible much closer depending on how they layed the cable.

No real noticiable noise no the line really no, although dial tone may mask that will give it a shot later.

Havent tried changing the filters as there is only one, all the computers are networked to the router then this 1 router has a filter attached, will swap it over later and try another. Will also try that in the test socket.
 
Ok so i had time to check this all out today,
The master socket gives exactly the same speeds as all the others in the house, checked with 2 seperate filters and a different router.
Checked the phone line too and definatly not any noticable noise on there.

Does this mean im doomed to slow internet until infinity hits my area? :D
 
Yep.

Put your postcode on samknows.com, and see long it calculates the line distance as.
 
Locky said:
tbh you need to double that figure or close.
Click to expand...

The metres or the months?

For metres/miles going off what google is telling me and were the exchange is said to be from the site.

Probably will be longer than they say but well see.
 
I am 2.97 kilometres (1.84547244 miles) straight line from my exchange and sync at 6496kbps.

You either have a wiring fault, or the lines to your area are alumnium/have lots of joints.

Have a look here to improve your internal wiring, which may give you substantial results and will rule out your hardware.
 
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