Doctor receptionists **** me off

Rainmaker said:
"I get rage syndrome when asked personal questions by unqualified people in inappropriately public places". :) :p

Edited because without quotes it looked like I was making a post not a comment lol
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That might confuse the doctor when he sees you've got an appointment for being a smart arse though. ;)
 
Our Doctors has this. I call at 8:00AM I (usually) get an appointment with my Doctor of choice the same day. I only go to the doctors when I am really in need of seeing a doctor.

Nurse and other appointments can be booked in advance.

What exactly is the problem? If you do have issues with this system, blame those target driven idiots at Labour.

Oh and given the volume of calls these people deal with first thing you can expect the odd shortish response from time-to-time. Rise above it and stay calm. Swearing isn't big or clever.
 
The same goes for any job Jimbob, companies have stupid policies, customers can be gits, and we cant all go blabbing about customer related problems to everyone.
But we don't all sit there like the troll under the bridge with a little stick and half the time they seem to make up policies off there own back see above post about doctors wanting future appointments booked and the receptionist being an ass until the doc tells them to get on with it.
As for privacy again read up above they're far from private making people blab about their problems too them...Its none of their business to be honest. I shouldn't need to know that the woman across the roads ear drops aren't working or Ethell down the road has a strange discharge??
 
LordSplodge said:
Oh and given the volume of calls these people deal with first thing you can expect the odd shortish response from time-to-time. Rise above it and stay calm. Swearing isn't big or clever.
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Awesome, so i'll be a receptionist talk down to people get snarky with people and get away with it because it's a difficult job :o

Dkore-DeX said:
It's called chivalry, you should try it sometime.
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Seen any knights on horseback yet?
 
maustin said:
Go private and choose yourself lets face it you'll have to in a few years anyway.
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Indeed, if I was afforded the luxury to do so I would have a long time ago, although many others would have also.

Neil79 said:
Snip
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Anyone that moans at you for not sorting something out should simply be told to do it themself if they have a problem with how you handle things.

I think the girl on the phone was trying to tell you that you can only book an emergency appointment on the day as it is intended for emergencies only. Otherwise you may be refused to see the GP and forced to make an appointment (usually a few weeks later).

Granted I very rarely visit the GP these days so things may have changed. Remember this is a free service and with many people taking advantage of this, it doesn't help those who really need it.
 
My doctors you can't even book an appointment in the afternoon if you phone in the morning. Morning appointments can be booked from 8am and afternoon ones from 12pm or something.

Having said that as long as you call at either 8 or 12 then you always get an appointment and it's good that you are seen the same day I guess.
 
jumpy said:
The last time I went with my ex for her to make an appointment for a repeat prescription of the pill, the receptionist was one of those speak & spell folk (ok not correct terminology - generally I'd not refer to those with a hearing impairment in such a way, but this is a special case)... anyway, this receptionist repeated as follows: "SO YOU WANT TO MAKE AN APPOINTMENT FOR A REPEAT PRESCRIPTION OF THE CONTRACEPTIVE PILL WITH DR SO-AND-SO?" loud enough for the entire waiting room to clearly hear. (apparently she did the same to some poor woman trying to arrange a d&c when my ex was waiting to see the doc).
Doctors waiting rooms are always quite sombre and insular places; this individual did not conform to this mood at all. She no longer works there. I wonder if she now has employment as the shouty person on parade grounds?
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Slightly off topic but your comment made me think about a time I went to collect my holiday photo's and this young lad was getting served in front of me and the woman behind the counter got his photo's out and started showing them to him and one of them was of this naked girl lying sprawled across a bed. She made a comment 'it looks like you had a good holiday'.

I saw him cringe in embarrassment.
 
cyber69 said:
Slightly off topic but your comment made me think about a time I went to collect my holiday photo's and this young lad was getting served in front of me and the woman behind the counter got his photo's out and started showing them to him and one of them was of this naked girl lying sprawled across a bed. She made a comment 'it looks like you had a good holiday'.

I saw him cringe in embarrassment.
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I use to date a girl years ago whose job it was to develop photos. This was pretty much the norm for her, but there were one or two cases where they had to get the local authorities involved.
 
vonhelmet said:
No, but I can get a doctor's appointment with relative ease by employing persistence and politeness - something that you have thus far manifestly failed to do.
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Blah Blah Blah

As i said talk down to me and i'll do the same in return!. ;) , Be polite with me and i'll be the nicest guy you ever come across.
 
Swordfish said:
And why do receptionists need to know the nature of my illness before they will book an appointment? .
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Reminded me of this joke:

An 86-year-old man walked into a crowded doctor's office. As he approached the desk, the receptionist said, "Yes sir, what are you seeing the doctor for today?"

"There's something wrong with my dick," he replied.

The receptionist became irritated and said, "You shouldn't come into a crowded office and say things like that!"

"Why not? You asked me what was wrong and I told you, he said."

The receptionist replied, "You've obviously caused some embarrassment in this room full of people. You should have said there is something wrong with your ear or something and then discussed the problem further with the doctor in private."

The man walked out, waited several minutes and then re-entered. The receptionist smiled smugly and asked, "Yes?"

"There's something wrong with my ear," he stated.

The receptionist nodded approvingly and smiled, knowing he had taken her advice.

"And what is wrong with your ear, Sir?"

"I can't **** out of it, the man replied."
 
Cuchulain said:
I remember calling our Health Centre to get a repeat prescription, snotty lady answered the phone and said "ring the prescriptions line on xxxxx xxxxxx" then put the phone down on me, I rang the prescriptions line and she answered it and said "there's no-one here to take your prescription" and put the phone down again! It's hardly surprising they get swore at.
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The same women answered?
 
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