Order Status: Security validation

Stefan1234 · 22 May 2011 at 15:09

What exactly is going on with my order? I placed it about an hour ago or something and I have this message:

Order Status: Security validation

any ideas/explanations?

kylew · 22 May 2011 at 15:14

It means it's been flagged up as fraud and the police are on their way to you now.

Stefan1234 · 22 May 2011 at 15:22

I'm new to the OCUK community, hopefully you're not representing it. Still awaiting a response.

[TW]Sponge · 22 May 2011 at 15:27

Stefan1234 said:
I'm new to the OCUK community, hopefully you're not representing it. Still awaiting a response.

You have a lot to learn about GD my friend!

Better off posting in the Customer Services section.

MrMoonX · 22 May 2011 at 15:30

they check your credit card isnt stolen, you have to wait for a working day mkay!

Tomsk · 22 May 2011 at 15:46

Stefan1234 said:
I'm new to the OCUK community, hopefully you're not representing it. Still awaiting a response.

Obviously, or you would realise that GD is not the place to discuss shop matters. There is a forum for it.

sanaxe1 · 22 May 2011 at 15:50

Edit - misread.

PapaLazaru · 22 May 2011 at 15:54

kylew said:
It means it's been flagged up as fraud and the police are on their way to you now.

Hehe.

Pate · 22 May 2011 at 16:14

Tomsk said:
Obviously, or you would realise that GD is not the place to discuss shop matters. There is a forum for it.

Wow, it dosen't hurt to be polite. :/

Gackt · 22 May 2011 at 17:21

kenmare said:
Wow, it dosen't hurt to be polite. :/

He wasn't exactly being impolite.

kylew · 22 May 2011 at 17:27

Stefan1234 said:
I'm new to the OCUK community, hopefully you're not representing it. Still awaiting a response.

You need to contact the shop and ask them, or post in the customer services section. General discussion isn't the place for these type of questions as the vast majority of members aren't shop staff.

fiveub · 22 May 2011 at 17:28

Please use the link in my signature if you need help anything shop related or have any questions. We will be able to help you.

If you have placed your order over the Weekend, it is likely to be in security validation until Monday. - As all orders that go through our system is checked for fraud, or any risk to ourselves or even our customers. So we like to check every order that goes through our system, manually and automatically.

I am sure by Monday morning, it will be in the warehouse queue ready for dispatch, if not then feel free to contact myself and I can always look into it and help you.