first things first been contacted by this website regarding PPI:
http://www.thefairtradepractice.co.uk/
Anybody heard any horrors stories or are they legit? Is there any where I can check I have google'd them and didn't find anything scam like.
On a completely different subject where do I stand with BT I will explain my story.
I took out a 12 month contract. I then decided to end it early because I was moving out in 3 months.
I contacted BT and they said it would cost X amount or I could transfer it to my new address for the remainder of the contract so i said ye ok great I will do that.
I then go to switch it over and they inform me that I have to tie up for 3 months minimum contract (there was only 2 months left by this point) and take a 12 month line rental agreement which wasn't explained on my first call.
I thought screw BT I am going to cancel it, and it the price to do so had increased by £30 even though there was a month less on the contract. This makes no sense. So i thought go to hell BT and cancelled my direct debit.
Since then I have not had any correspondence from BT even though they have my email address. As i no longer reside at the address.
Obviously this means that there are 2 months out standing with them and by all means they were will probably escalate it to debt collectors and even court. Now i don't want a bad credit rating. Will this had a bad effect? Should I contact BT and try and get it all sorted or let it go.
Please not I was promised 10mb broadband was paying for up to 20mb and only got 4mb. i complained they worked their magic and i was recieving 16mb for a whole day before it went back to 4mb. I complained several times and they did nothing. Always blaming the lines in my area/house even though they had already demonstrated to me that I could get 16mb??? Their customer service is awful and they lied to me on several occasions. Surely they want a customer for life not for 12 months? All I am going to do is spread the word about how much I hate them and advise everyone I know to never deal with them. Which will probably cost them £0000.00's during my whole life as an average customer spends like £200 a year with them. What should i do
http://www.thefairtradepractice.co.uk/
Anybody heard any horrors stories or are they legit? Is there any where I can check I have google'd them and didn't find anything scam like.
On a completely different subject where do I stand with BT I will explain my story.
I took out a 12 month contract. I then decided to end it early because I was moving out in 3 months.
I contacted BT and they said it would cost X amount or I could transfer it to my new address for the remainder of the contract so i said ye ok great I will do that.
I then go to switch it over and they inform me that I have to tie up for 3 months minimum contract (there was only 2 months left by this point) and take a 12 month line rental agreement which wasn't explained on my first call.
I thought screw BT I am going to cancel it, and it the price to do so had increased by £30 even though there was a month less on the contract. This makes no sense. So i thought go to hell BT and cancelled my direct debit.
Since then I have not had any correspondence from BT even though they have my email address. As i no longer reside at the address.
Obviously this means that there are 2 months out standing with them and by all means they were will probably escalate it to debt collectors and even court. Now i don't want a bad credit rating. Will this had a bad effect? Should I contact BT and try and get it all sorted or let it go.
Please not I was promised 10mb broadband was paying for up to 20mb and only got 4mb. i complained they worked their magic and i was recieving 16mb for a whole day before it went back to 4mb. I complained several times and they did nothing. Always blaming the lines in my area/house even though they had already demonstrated to me that I could get 16mb??? Their customer service is awful and they lied to me on several occasions. Surely they want a customer for life not for 12 months? All I am going to do is spread the word about how much I hate them and advise everyone I know to never deal with them. Which will probably cost them £0000.00's during my whole life as an average customer spends like £200 a year with them. What should i do
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