Need Help :(

theipodkid · 13 Jul 2011 at 18:12

Hi there,

I've just made a order for 12 mouths xbox live on ebay and after making it I never got my code. It says "10 Minute Dispatch" now by looking at the reviews of the member he sends the code via message.

So, after about 30mins of not getting sent the code I sent a e-mail saying if I don't get the code soon I'll leave bad feedback. So, still no reply or code. I phoned him up via the number and he got abusive and would not send the code.

So, where do I stand now? I tried to stop the money but can't via paypal :eek:

Thank you.

Noel Gallagher · 13 Jul 2011 at 18:14

Whats his feedback like?

G-MAN2004 · 13 Jul 2011 at 18:15

Open a dispute through PayPal.

Gackt · 13 Jul 2011 at 18:22

Open a dispute through PayPal, and eBay. And then, once you have your money back, leave horrible feedback.

theipodkid · 13 Jul 2011 at 18:31

Noel Gallagher said:
Whats his feedback like?

99.9%

G-MAN2004 said:
Open a dispute through PayPal.

I went to but just tells you to do it with ebay.

Gackt said:
Open a dispute through PayPal, and eBay. And then, once you have your money back, leave horrible feedback.

Thanks, but you can't with paypal, and don't ebay have live support no more?

Hatter The Mad · 13 Jul 2011 at 18:32

Going through PayPal will be no good if the item isn't tangible, unfortunately

gillywibble · 13 Jul 2011 at 18:36

BringTheRain · 13 Jul 2011 at 18:40

I thought emailing of goods was banned. Ie digitally delivered goods?

You will need to open a dispute via paypal.

theipodkid · 13 Jul 2011 at 18:49

BringTheRain said:
I thought emailing of goods was banned. Ie digitally delivered goods?

You will need to open a dispute via paypal.

Ye so did I.

He got feedbacks like this "Great service, verified by phone and was up and running within minutes. Thanks!"

So, he can't make out he don't send codes by messages .

I've just mange to open a case with e-bay so will see what they say when I get a e-mail back from them.

Thanks guys.

BringTheRain · 13 Jul 2011 at 18:51

Forget eBay, can you not escalate the claim via paypal. Paypal will be doing the refund.

theipodkid · 13 Jul 2011 at 18:52

BringTheRain said:
Forget eBay, can you not escalate the claim via paypal. Paypal will be doing the refund.

Well, I did go though there but they just take you to the ebay open a case pages /:

Maccy · 13 Jul 2011 at 18:57

Maybe he's out/busy/closed for business hours?

Aedus · 13 Jul 2011 at 18:57

After 30 minutes you sent him a message threatening to leave him bad feedback? Did it ever occur to you he may have been doing something at that time and wasn't able to send it? No wonder he was abusive when you rang him, learn some ****ing patience.

If you'd have done that with me I'd have done exactly the same.

BringTheRain · 13 Jul 2011 at 18:59

theipodkid said:
Well, I did go though there but they just take you to the ebay open a case pages /:

Thats what I had to do 2 weeks ago. I think you should be able to put in a paypal claim as well.

Midget^ · 13 Jul 2011 at 19:00

If it's not an automatic system (which it likely isn't) then give it a bit of time, he might be taking a **** for christ sake!

Skillmister · 13 Jul 2011 at 19:02

Aedus said:
After 30 minutes you sent him a message threatening to leave him bad feedback? Did it ever occur to you he may have been doing something at that time and wasn't able to send it? No wonder he was abusive when you rang him, learn some ****ing patience.

If you'd have done that with me I'd have done exactly the same.

This. Its just 30 minutes, go outside or something.

Noel Gallagher · 13 Jul 2011 at 19:02

Aedus said:
After 30 minutes you sent him a message threatening to leave him bad feedback? Did it ever occur to you he may have been doing something at that time and wasn't able to send it? No wonder he was abusive when you rang him, learn some ****ing patience.

If you'd have done that with me I'd have done exactly the same.

He's still paid, therefore he STILL should send him his code. No excuses. This guy "claims" a 10 minute "always online" service. So, whos fault is it?

mattyfez · 13 Jul 2011 at 19:02

Aedus said:
After 30 minutes you sent him a message threatening to leave him bad feedback? Did it ever occur to you he may have been doing something at that time and wasn't able to send it? No wonder he was abusive when you rang him, learn some ****ing patience.

If you'd have done that with me I'd have done exactly the same.

If the ad stated 10min dispatch, then the seller is at fault, busy or not.

BringTheRain · 13 Jul 2011 at 19:05

Op may have jumped the gun a bit with threatening negative feedback, but what's done is done.

Let us know how you get on OP

Midget^ · 13 Jul 2011 at 19:11

Noel Gallagher said:
He's still paid, therefore he STILL should send him his code. No excuses. This guy "claims" a 10 minute "always online" service. So, whos fault is it?

The guy shouldn't claim it if he can't stick to it, but lets keep things in perspective here... the OP called and emailed the guy after 20 minutes of extra waiting, that is quite odd.