Recomend a dirt cheap but good ADSL supplier?

Efour

Efour

Efour

Caporegime
Joined
8 Sep 2005
Posts
30,528
Location
Norrbotten, Sweden.
Hi

Can anyone recomend a very cheap ADSL reseller/LLU that includes line rental all for <£25 or less the better.

Im already subscribed to a 30mbit VM service but it is unplayabel for gaming and has been for the past 2 months..

I have a BT line but it isnt activated, ill chop it up and stick a decent filtered faceplate thing on there so i guess ill need to pay a silly price to get it switched on??? 120 quid or somethign totally outrageous??

I dont care about bandwidth limits as it will be used just to game and very light browsing/VOIP before i swap back to the cable to Dload anythign big.

i knwo i ask for the world but a short contract <12mnths also would be desireable but not a deal breaker.
 
Why don't you just call VM and tell them to sort it out. A 30mb connection should be perfectly playable.
 
Do you want others to call them up and get them to install it for you as well?

A quick 2 minute search would have told you:

1: Virgin Media

If cable isnt available then

2: BE

Nothing else comes close.
 
Lord-Jaffa said:
Do you want others to call them up and get them to install it for you as well?

A quick 2 minute search would have told you:

1: Virgin Media

If cable isnt available then

2: BE

Nothing else comes close.
Click to expand...

the emphasis was on the cheapness, maybe a small unknown reseller that still did 8mb or something very tiny.

but thanks yes Be seems to be a good choice but expensive ontop.

thanks.
edit thx!

actually if you want to arrange it for me im more than happy to give you my details
 
Keep calling till you get someone in the UK, and keep complaining. I had issues once and they finally sent an engineer out and he did some poking around in the cab and it was sorted.
 
I'll give you my wep key for less than BE charge a month....

HTH
 
I'm with Plusnet, been with them since I got broadband in 2006 (Yes, I used to be really behind the times!) - Really cheap but surprisingly good, pretty fast connection, cheap and fantastic uk based customer support!
 
Hey... I been with VM 13 years and never had an issue until last christmas.

From October till Nov I was getting HUGE pings (1000+) in the evening, my connection was practically worthless.

I went mad for 2 months on the phone, engineer round etc... eventually it just got fixed (I assume they were upgrading some crap). It also could be due to the fact they found the fault by chance when someone cut through the main hardline and took out SE england for a week.

Keep on trucking OP, I ended up recording all my phone calls with them in attempt to begin legal procedings, thankfully it was resolved before that happened. The best way to talk to UK is go onto sales, then get them to redirect your call, they will usually direct to a UK office. If that fails ASK to be directed to someone in the UK, or you might actually get a helpful indian, which I did on a few occasions. Ask them to check the loadings at the exchange and whether they are exceeding evening limits etc, that was the issue with mine. They WILL NOT act upon it unless it stays above the allowed limit for an extended period, so it may turn into a waiting game.
 
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yarrr cheers for the moral support lol :)

yes i have been moaning at them since early June and only Yesterday did they finally acknowledge what i had been saying ( 7 call centre calls 8 weeks posting on the official tech support site rofl btw) there is a fault on the upstream channel, probably a faulty card in the CMTS at sevenkings.....

I have been told by multiple engineers, tech people and varios customers that the east london area is a complete and utter mess and some very old and oldest infrastructure.

If it isnt fixed in 1 month ill probably swap to adsl for games anyway as its always provided a better ping and jitter free IN MY AREA.

I really dobt VM can afford to do the upgrades needed for the million odd E london users. Until its completely grinding to a halt.
 
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I think you'll find the 'fault' they refer to is chronic oversubscription and a poor upgrade programme for their CMTS chassis that leads to horrendous upload packet loss and outrageous pings. I had that problem with VM for 18 months and I couldn't wait to tell them to stick their darn internet where the sun doesn't shine. In retrospect I should have cancelled it immediately, but they kept extending the fix date so I held out hope. Any hope in that company is deeply misplaced, I suggest jumping ship! I still feel like they owe me over £100 for the months where I had no decent service but was still paying for it. I got a couple of months free but to be honest it was an empty gesture on their part. There was no hope of getting any more back as they wouldn't acknowledge the fault, even though I had an engineer sent to me!

The CEOs email can be found on the net relatively easily, I got the most progress by pursuing channels with the higher management. Try sending a PM to the leader on the support forums to ask that your case be chased up by the dedicated team who deal with the more troublesome complaints. Get them to call you back. I didn't make much headway with them, but if you've logged the fault early with them you may even be able to push for a refund before you leave them.

EDIT: This was in Bristol, my current area isn't covered by VM, got BT Infinity being installed next week though :)
 
Welcome to Virgin's problems...if that is the case. I'm currently with Sky (LLU) and must admit that for the price it's proving pretty good. I do however have Sky HD+ and that was the clincher as it means I get Anytime+...Infrastructure is proving to be the main obstacle to decent broadband for all in the UK
 
I had that exact problem similar to alex24, it was massively oversubscribed (large student population) during term time the service was unusable, massive pings, low throughput but during summer/christmas the service (20Mb) was blisteringly fast.

Yeah if you have the whole Sky package you can get broadband tacked on for not too much, otherwise maybe O2?
 
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