I think this is there Facebook page.
http://www.facebook.com/?ref=home#!/pages/6th-Gear-Experience-Ltd/87974927273
http://www.facebook.com/?ref=home#!/pages/6th-Gear-Experience-Ltd/87974927273
Need someone to draft a killer complaint email for me
- Thread starter Blackhawk47
- Start date
How exactly would this help?
Caporegime
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They might respond to customer opinion and raise the future quality of their experiences and / or apologise / refund OP.
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Well I've emailed them what Forge posted, with a bit added at the end. Now just to play the waiting game.
I think making a complaint would be the slightly more mature thing to do.
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Caporegime
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I didn't realise a mature complaint and a sneaky Facebook bomb were mutually exclusive. Do you work for them or something?
Soldato
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Let us read what you added on at the end.
I would be pushing so hard for a refund! Absolutely ridiculous!
She may have been put off by your sudden, "It's quicker than my mini" statement (which did sound serious and not in a jokey way) If I was her. I would have been cautious about letting you rag it as well. Although, that's what you paid for! She definitely kept a hole of the reigns.
I would be pushing so hard for a refund! Absolutely ridiculous!
She may have been put off by your sudden, "It's quicker than my mini" statement (which did sound serious and not in a jokey way) If I was her. I would have been cautious about letting you rag it as well. Although, that's what you paid for! She definitely kept a hole of the reigns.
Soldato
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I agree. Don't see the problem with a little spamming/truth telling on their pages.
Everyone is so PC these days.
Surely a nice polite complaint then if they don't do anything you could get more sneaky?
Soldato
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Dear Track Day People,
If I'd wanted a driving experience with my mother I'd have joined her on the Tesco run.
Sincerely,
Blackhawk47
Tbh, I'd have just politely ignored what she was saying and engaged man selective hearing mode.
If I'd wanted a driving experience with my mother I'd have joined her on the Tesco run.
Sincerely,
Blackhawk47
Tbh, I'd have just politely ignored what she was saying and engaged man selective hearing mode.
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You are much more likely to get a refund if you make a polite, structured complaint and deal with them in a mature fashion. If you just go and spam them, they will (rightly) think you're a complete idiot and you won't achieve anything.
Yes, this experience was far from acceptable, but you should give them an opportunity to do the right thing. If they don't, it's at that point you can start to do other stuff
Soldato
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You are much more likely to get a refund if you make a polite, structured complaint and deal with them in a mature fashion. If you just go and spam them, they will (rightly) think you're a complete idiot and you won't achieve anything.
Yes, this experience was far from acceptable, but you should give them an opportunity to do the right thing. If they don't, it's at that point you can start to do other stuff
As Robbie G suggested. Anonymity is a wonderful thing. I would also have made a polite formal complaint on top of the under hand stuff
Even if he does get a refund. Still doesn't make up for the ****** experience he had. Wasted day!
Everything is here in this thread so I won't repeat it all.
http://forums.overclockers.co.uk/showthread.php?t=18304099
What I need is some killer stick it to the man type email which I will try and send to head office or a manager or something.
This is the company in question. http://www.6thgearexperience.com/
Thank you GD!
Did you raise the complaint whilst you were there? Technically speaking, you have to give them a chance to put it right for you there and then..
Soldato
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Maybe he's just not the greatest with words and wants someone with excellent english skills to right him a "killer" letter that management will take seriously.
Am I right OP?
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Partially because I am not usually one to complain about things but I was given the following advice in the motors thread and went ahead and followed it...
