Digital switchover sort of Customers i deal with

Just remember: people's stupidity is exceeded only by people's stupidity. I forget who quoted that, but it's true :p
 
Rainmaker said:
How and where did they end up wearing the arrows? :o Also your customer was correct, really, even if only at a very pedantic level. If they're total n00bs then telling them to look for arrows when there are only triangles is wrong, albeit anyone with an IQ > 10 should be able to figure out what you were talking about. :p That said some remote buttons do feature actual arrows so I can see some (technically illiterate) people getting mixed up.

That said I agree with your sentiment. There's nothing like tech support to remind one of the stupidity of people!
Click to expand...


Regarding the typo i was creating this thread while talking to a customer for 20 mins explaining retune process so im using that as my excuse ;)

Agreed with what your saying but i guess with anything you expect people to understand to a certain extent lol, i always do whatever i can for customers calling up stupid or not i do get satisfaction in helping those in need of help.

Calls been consistant since 9am with dealing with an idiot one after or another so ive now lost the will to live :p
 
Lucero said:
Really? I usually find it's the people wearing the purple shirts who sometimes literally have no clue. The amount of times I've gone in there for something and overheard a purple shirt talking utter bs is beyond belief! :p
Click to expand...
Random observation: the purple shirt people seem to employ lots of Asians. The place that you might think sells Maps, but doesn't, employs lots of geeky white guys with little chin beards and ponytails.

Why is this?
 
Supercow said:
If it weren't for "stupid people" you wouldnt have a job.
If you don't like dealing with the gen pop, get another job.
Click to expand...

Very true, but its not just support we deal in its organising repairs also

I do enjoy the job but doesnt mean i cant have a little moan about the type of calls i get from customers :)
 
Quite liked mine.

Customer: Ok my unit says session complete press any key to continue.
Me: OK, so press any key then.
Customer: Which one is the any key?
Me: *Disconnected phone sound*
 
I'm in the same boat.
Only my gripe is Mac users... Ca't get into details tho :p suffice to say, mac users trying to play games are mostly braindead.
 
asakura797 said:
Quite liked mine.

Customer: Ok my unit says session complete press any key to continue.
Me: OK, so press any key then.
Customer: Which one is the any key?
Me: *Disconnected phone sound*
Click to expand...

Thats a simpsons moment! "humm I think ill order a tab, No time for that the computer is working"
 
My personal favourite that I'll never forget at work:

(Bear in mind I worked for Co-op but the store was previously called 'Normans')

Old Lady: Hello, is that Normans?
Me: Yes, but we're called Co-op now, how can I help?
Old Lady: Norman who?
Me: ?!?!?????!?!

YOU RANG ME! :D
 
Hows this for another

Me : Press the OK button on your remote control
Cust: whats that ?
Me : its a button on your remote control that says OK
Cust: I dont see it
Me: It is there...
Cust: oh is that the button which says OK?
Me: yes press it for me

__

And another :p

Cust: its asking me for a pin number
Me: ok on the remote press 1-2-3-4

(BEEP BEEP BEEP BEEP)

Me : Press the buttons on the remote not on your phone..:rolleyes:
 
Christ,

Most British people really are complete morons.

I can't wait until we have a licensing scheme for having children, so all the ***** are denied offspring.
 
asakura797 said:
Quite liked mine.

Customer: Ok my unit says session complete press any key to continue.
Me: OK, so press any key then.
Customer: Which one is the any key?
Me: *Disconnected phone sound*
Click to expand...

pingwing said:
Thats a simpsons moment! "humm I think ill order a tab, No time for that the computer is working"
Click to expand...

As if by magic!

Did the first part of the switchover in August.
"Need to retune your TV to avoid losing channels"
Retune & I have now lost a load of channels, mainly crap but I am now unable to watch Dave. Its almost like the world has ended :(
 
Calgar117 said:
Very true, but its not just support we deal in its organising repairs also

I do enjoy the job but doesnt mean i cant have a little moan about the type of calls i get from customers :)
Click to expand...

Don't get me wrong - I was not ridiculing you for having a moan, far from it - I think the gen pop are morons not worth my time, I certainly won't be able to do your job.
 
Pete19s said:
Did the first part of the switchover in August.
"Need to retune your TV to avoid losing channels"
Retune & I have now lost a load of channels, mainly crap but I am now unable to watch Dave. Its almost like the world has ended :(
Click to expand...

We had our switchover in 2009 and freeview is turd here. All I can get is BBC 1/2/3/4/News/Parliament/CBBC/CBeebies, ITV1, ITV2, Channel 4 and +1, E4 and thats about it. Other side of town gets Dave and such delights. :(
 
Me : Press the right arrow on your remote control
Cust: Which one is the right arrow?
Me: The arrow facing to the right on your remote control..
Cust: wears the arrows?
Me: Middle of the remote you cant miss them..
Cust: nope i can only see triangles going different directions

HAHA best one :D
 
You must log in or register to reply here.
Back
Top Bottom