The wife and I are moving out of our let property on the 12/12, however our letting agents are being rude and right arrogant *****.
The first instance; I called our letting agents to inquire about the amount of notice I must give before vacating the property. They asked which property and replied "a month".
Later that day the mrs brought to my attention (whilst looking at properties on right move) that our current property was on there to let mere hours after the brief conversation with the agents, BEFORE we had even given written notice. They had just gone ahead and posted the property on a verbal inquiry!
No matter I thought, "Were out of here soon anyway" I posted our notice the next day, with a cheque enclosed for an extra days rent (£19.73) so we could move on the 12/12 and not to be kicked out on the 11/12.
The second instance;
Clearly the agents wants to get prospective tenants in as soon as possible.
I have no problem with the letting agent showing people round when I have "enough" notice and when either myself or my wife are at the property.
2.40pm - I receive a call from the agents instructing me that at 3pm today they would be showing people round as previously agreed on the phone.
Confused, I told them I was not in, neither was my wife and the flat wasn't in a presentable state!
I ask to call back and then rang my other half, asking whether she had given them permission to come round for a viewing, she said no.
I called the agents back thinking there must have been a mistake and they rearranged for 6pm. I then spent 3 hours cleaning the flat, its spotless.
6pm came and went. The mrs then called the agents, they told her that had told me they rearranged it for Monday (I wouldn't of done this because both of us are at work all day until late), no mention of monday in the previous conversation. They told her that I must be lying and we had to call them again to rearrange a viewing times.
Now, I've contacted the landlord asking her whether they can just let themselves in and she has said that she can give them permission to enter the premises when were not in if prospective tenants want to the view the flat whilst were not in. I'm a little alarmed by this and doesn't seem legal.
In our tenancy agreement it states that;
It doesn't say whether we have to be present or how much notice they have to give before the enter the property.
We've found a little information on the landlords right to enter, but does showing prospective tenants around as 'reasonable access'?
I can see this getting ugly, when we just want to get out of here without the drama.
Anyone had similar experience and offer any advice?
The first instance; I called our letting agents to inquire about the amount of notice I must give before vacating the property. They asked which property and replied "a month".
Later that day the mrs brought to my attention (whilst looking at properties on right move) that our current property was on there to let mere hours after the brief conversation with the agents, BEFORE we had even given written notice. They had just gone ahead and posted the property on a verbal inquiry!
No matter I thought, "Were out of here soon anyway" I posted our notice the next day, with a cheque enclosed for an extra days rent (£19.73) so we could move on the 12/12 and not to be kicked out on the 11/12.
The second instance;
Clearly the agents wants to get prospective tenants in as soon as possible.
I have no problem with the letting agent showing people round when I have "enough" notice and when either myself or my wife are at the property.
2.40pm - I receive a call from the agents instructing me that at 3pm today they would be showing people round as previously agreed on the phone.
Confused, I told them I was not in, neither was my wife and the flat wasn't in a presentable state!
I ask to call back and then rang my other half, asking whether she had given them permission to come round for a viewing, she said no.
I called the agents back thinking there must have been a mistake and they rearranged for 6pm. I then spent 3 hours cleaning the flat, its spotless.
6pm came and went. The mrs then called the agents, they told her that had told me they rearranged it for Monday (I wouldn't of done this because both of us are at work all day until late), no mention of monday in the previous conversation. They told her that I must be lying and we had to call them again to rearrange a viewing times.
Now, I've contacted the landlord asking her whether they can just let themselves in and she has said that she can give them permission to enter the premises when were not in if prospective tenants want to the view the flat whilst were not in. I'm a little alarmed by this and doesn't seem legal.
In our tenancy agreement it states that;
The Tenant will: Permit the Landlord or the Landlord's agents at reasonable hours in the daytime within the last calendar month of the tenancy to enter and view the property with prospective tenants.
It doesn't say whether we have to be present or how much notice they have to give before the enter the property.
We've found a little information on the landlords right to enter, but does showing prospective tenants around as 'reasonable access'?
Your landlord has a right to reasonable access to carry out repairs. What ‘reasonable access’ means depends on why your landlord needs to get access. For example, in an emergency, your landlord is entitled to immediate access to carry out any necessary work.
Your landlord also has a right to enter the property to inspect the state of repair or to empty a fuel slot meter, but they should always ask for your permission and should give you at least 24 hours notice.
If you are staying in lodgings where it is agreed that your landlord provides a room-cleaning service or where you share a room with other lodgers, your landlord can enter without permission.
Your landlord does not have a right to enter in any other circumstances unless they have a court order.
I can see this getting ugly, when we just want to get out of here without the drama.
Anyone had similar experience and offer any advice?