I dropped my hard drive :(

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Ok, so I had put my hard drive on top of a computer case when I was cleaning out my bedroom. (It was in the box it came with)

I accidently knocked my computer case, the box fell off onto the floor and the hard drive came out. I think the corner of the hard drive knocked onto the floor. But tbh, im not entirely sure what happened, as in, if the hard drive came out of the box in mid air or whatever, I dont know, i wasnt looking.

The hard drive is a Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache

http://overclockers.co.uk/showproduct.php?prodid=HD-336-WD

I have no idea if this has anything to do with it, but the shock tolerance is this:

Shock Tolerance 65 g @ 2ms half-sine pulse (operating) / 250 g @ 2ms half-sine pulse (non-operating)


I have no idea what that means.

The hard drive is brand new, still in the anti-static stuff, and even if it is broken, the 5 year warranty should cover it right?


How likely is it that it is broken? I know hard drives are very fragile... but yeah... please help? ;D
 
To be honest you won't be able to assess the damage until you test it. You may be fortunate enough that it hasn't sustained any damage whatsoever. The fact that the drive wasn't in operation helps though.
 
Ok, so I had put my hard drive on top of a computer case when I was cleaning out my bedroom. (It was in the box it came with)

I accidently knocked my computer case, the box fell off onto the floor and the hard drive came out. I think the corner of the hard drive knocked onto the floor. But tbh, im not entirely sure what happened, as in, if the hard drive came out of the box in mid air or whatever, I dont know, i wasnt looking.

The hard drive is a Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache

http://overclockers.co.uk/showproduct.php?prodid=HD-336-WD

I have no idea if this has anything to do with it, but the shock tolerance is this:

Shock Tolerance 65 g @ 2ms half-sine pulse (operating) / 250 g @ 2ms half-sine pulse (non-operating)


I have no idea what that means.

The hard drive is brand new, still in the anti-static stuff, and even if it is broken, the 5 year warranty should cover it right?


How likely is it that it is broken? I know hard drives are very fragile... but yeah... please help? ;D


Have you tested the drive?

If you knocked it over and decided to claim under the warranty I would doubt it would be covered especially since you bought it from a company that owns this forum and can read what you have written!
 
I don't know what your waffaling on about, it was like that when it arrived? Says the smart one ;) :)


That's going to be my plan if it is broken.

I didnt buy it from overclockers btw... so I'm not worried about anyone finding out about this little scheme :)


Just wondering if its likely to be broken or not :) I know i havent really given much info but I'm getting all paranoid about it.
 
The warranty will cover shocks below the tolerance level. Whether the manufacturer actually has a way of determining this is unknown to me.

Why not test it?
 
Have you tested the drive?

If you knocked it over and decided to claim under the warranty I would doubt it would be covered especially since you bought it from a company that owns this forum and can read what you have written!

And I haven't tested the drive, wont be able to until after christmas when I have the rest of my computer parts :)
 
It's not much use asking us if it's broken, you will need to plug the thing in and find out. Make sure you run scandisk or another HDD utility to check for bad sectors etc, and if it's faulty then return under warranty.

Is your computer case on the floor or a table? How far did it fall?
 
It's not much use asking us if it's broken, you will need to plug the thing in and find out. Make sure you run scandisk or another HDD utility to check for bad sectors etc, and if it's faulty then return under warranty.

Is your computer case on the floor or a table? How far did it fall?

http://overclockers.co.uk/showproduct.php?prodid=CA-133-AN That is the case it fell from.

The computer case was on the floor, I believe the landing was also cushioned by a suitcase but im not sure about that either.

My floor is also wooden.


What im wondering is how likely that a hard drive like that is broken :) I know modern hard drives have heads that lock automatically when turned off and stuff, but yeah... still extremely worried about it
 
http://overclockers.co.uk/showproduct.php?prodid=CA-133-AN That is the case it fell from.

The computer case was on the floor, I believe the landing was also cushioned by a suitcase but im not sure about that either.

My floor is also wooden.


What im wondering is how likely that a hard drive like that is broken :) I know modern hard drives have heads that lock automatically when turned off and stuff, but yeah... still extremely worried about it


Only way to tell is to test it. I rate it as 50/50 it's either broken or it's not !
 
Since it was not powered up chances are it will be okay, the heads will have been in the parked position so there's less chance of damage (heads scratching the platter).

There's only one way to find out though...
 
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Very unlikely to be damaged. It says it has shock tolerance of 250g's, there's no way that being dropped would reach anything like that.
 
as it was new, so safe to assume the read/write heads were parked then a drop like that in all likely-hood would do no harm. whack in to your system and see how it goes, i'd bet my hat it'll be fine
 
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