NS1000 problem - what is the warranty?

fluffmyster · 8 Jun 2011 at 12:52

Hey, my Goldring NS1000's just started hissing and crackling very badly in the left cup with ASR on. It's not the battery and changing it doesn't help. There are okay spells but I doubt it will stay that way.

Does anyone know what the warranty period is for this product? I hope it's not just 1 year because I've already had them longer than that

Cheers.

Auraomega · 8 Jun 2011 at 13:14

Like almost all products it's only 1 year.

fluffmyster · 8 Jun 2011 at 13:23

That's a shame, thanks for the response

Mr Krugga · 12 Jun 2011 at 23:02

I'm going to return my NS1000s purchased from Play in September last year.

Wish me luck

Almost forgot, first I need to find the receipt!

Auraomega · 13 Jun 2011 at 00:29

You only need proof of purchase, I.E. statement from your credit/debit card.

scruffeh · 16 Jun 2011 at 10:58

Or you can just print it from your order history....

nocturnal1974 · 12 Jan 2012 at 06:16

I bought my NS1000's on March 1st 2010 from play, so they are out of warranty then?

I remember some folks saying they were poor build quality and they were right...

I have to fumble with the ANR switch to fully engage the left ear cup. Its obviously an electrical contact problem probably with the switch. I wonder should I prise the cup apart and get replacing the switch?

Marsman · 12 Jan 2012 at 14:11

The build quality has gone down hill. There are quite a few people who bought them years ago, and they are still going strong. They are considerably cheaper than they were when they first appeared, so it looks like the build quality has reduced along with the price.

You might as well try, if you feel you can do something about it, without screwing them up completely. If it's possible to send them to be fixed, it would probably be cheaper to buy a new pair.

nocturnal1974 · 12 Jan 2012 at 14:17

Marsman said:
The build quality has gone down hill. There are quite a few people who bought them years ago, and they are still going strong. They are considerably cheaper than they were when they first appeared, so it looks like the build quality has reduced along with the price.

You might as well try, if you feel you can do something about it, without screwing them up completely. If it's possible to send them to be fixed, it would probably be cheaper to buy a new pair.

Someday I wouldn't mind going up a level in headphone audiophilia if I have the money, are we talking £300+ then?

The NS's are alright but my seperates sound better!

Marsman · 12 Jan 2012 at 15:03

How much were your separates though?

I think £250 and up is probably what you'd be looking at, at the lower end of the high end headphone range.

£250-£300 for headphones, isn't cheap for a lot of people, but it depends how you look at it. It is, when you consider there are plenty of high end headphones around the £1k mark.

nocturnal1974 · 12 Jan 2012 at 15:14

Marsman said:
How much were your separates though?

I think £250 and up is probably what you'd be looking at, at the lower end of the high end headphone range.

£250-£300 for headphones, isn't cheap for a lot of people, but it depends how you look at it. It is, when you consider there are plenty of high end headphones around the £1k mark.

As I was saying before Marsman, a quite expensive system, Audiolab 8000S, Audionote DAC, Thorens turntable etc. etc. so I know it's a joke to expect a pair of playdotcom specials to match that setup

£1000 headphones if I win the lottery but I believe in buying quality once and it lasts a lifetime, I believe headphones like speakers can't really evolve much further and like sharks became as good as they can be quite some time ago :cool:

Marsman · 12 Jan 2012 at 19:26

I think it's a little harsh to refer to the NS1000's as Play.com specials. Play sell them, along with other sites. They are very good sounding headphones for what they cost. Sadly their build quality is their failing.

You are right though, one cannot expect £60-£100 headphones to sound as good as a speaker system that costs several hundred, or maybe over a £1k, depending on what is included in that figure.

You do have to spend a lot more to get the same quality from speakers, that a pair of good sounding headphones provides. £200 headphones are going to sound better than £200 speakers.

A lot of headphones are overpriced though, which makes price to performance ratio in comparison to speakers, harder to judge. We get ripped off in the UK with quite a few brands, compared to the US. If you take Grado headphones, we pay a lot more than Americans do. Higher prices are expected certainly, with Grado being a US brand, but some of them are nearly 2x the price here in the UK.

Then there's the possibility of an amp to consider. Some headphones work well without a headphone amp, some are wasted without one. If you're looking at headphones that do need an amp, then a headphone setup will cost considerably more with one, assuming it's a high end one.

If you're looking at headphones that do not need a dedicated headphone amp, then the headphones could be connected to a speaker amp (assuming it has a headphone socket), and will use the connected DAC.