I bought a new monitor http://www.overclockers.co.uk/showproduct.php?prodid=MO-165-SA&groupid=17&catid=1120&subcat= , and it has one dead pixel near the centre to the left side, do I DSR or not 
One dead pixel on new monitor...
- Thread starter Kynd
- Start date
Or a worse one
Chances of that are fairly slim.
But there's still a chance of it happening whatever the odds may be.
Soldato
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- 14 Feb 2011
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- 7,490
Just out of curiosity, do I still have my full DSR rights according to the law, even when the item is a monitor? , what I mean is, I had to remove all the crappy plastic that is stuck to the monitor etc etc, all the packaging is tip top and perfect, including the boc etc. Am I actually still entitled to return a monitor under DSR?
Yes, as long as it has no damage and is returned with everything it came with.
How do I know they just wont send the same one back if I repurchase the same monitor?
That would be illegal (not %100 sure), and it would be fairly obvious!
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How do I know they just wont send the same one back if I repurchase the same monitor
Write down the serial number.
TN dead pixels are bright white aren't they? I couldn't live with that. DSR the sucka!
Soldato
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Any ideas or advice on the best service to use to send the large box back?, I took a look at the DPD website, but they seem to be for small and large business only, whats the cheapest and easiest and most reliable service for the average joe like me?
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interparcel? parcel monkey?
Check their insurance tho.
Some declined to insure monitors against damage.
Parcel force will tho
also in your ticket ensure they understand your returning under DSR and not due to a dead pixel
Check their insurance tho.
Some declined to insure monitors against damage.
Parcel force will tho
also in your ticket ensure they understand your returning under DSR and not due to a dead pixel
interparcel? parcel monkey?
Check their insurance tho.
Some declined to insure monitors against damage.
Parcel force will tho
also in your ticket ensure they understand your returning under DSR and not due to a dead pixel
Noted, thanks for the advice!
I also had to return the same monitor because of a dead pixel, I hate returning expensive stuff and hoping for a refund or replacement.
Have another one to be delivered tomorrow, bloody dam hope that it is a good one! Boils my pee that such an expensive monitor has it seems a high percentage chance of having dead pixels. If I do get another dud it's going straight back and samsung are not getting a dime more out of me.
My advise return it because it is unacceptable.
Have another one to be delivered tomorrow, bloody dam hope that it is a good one! Boils my pee that such an expensive monitor has it seems a high percentage chance of having dead pixels. If I do get another dud it's going straight back and samsung are not getting a dime more out of me.
My advise return it because it is unacceptable.