Virgin Media SuperHub

Sho

Sho

Sho

Soldato
Joined
21 Sep 2006
Posts
4,947
Location
Oldham
Been given a SuperHub on Thursday. Got it set up and everything. But for some reason it feels sluggish. My old Modem/Dlink setup was better and stable.

Tried playing online a few times and it lags like hell. Even though i got a ping off 25ish

Is there some sort of settings i can go through that i can do that might help?

Thanks
 
Right just disabled them two options.

Btw im only on 10Mb But next month i get upgraded to 30MB hence why i was given a SuperHub
 











Looks like im having packet loss... Anything else i can do? Or should i just go back to my old set up?
 
Try testing from newbury vodafone server and see if you get the same pings. Also post your power levels.

Poor SNR, high utilisation or a faulty hub can cause packet loss other than the users pc.

Also try disabling your security software briefly to test.

Failing that try your Dlink with your superhub in modem mode
 



Connection


Startup Procedure ProcedureStatusComment
Acquire Downstream Channel298750000 HzLocked Connectivity StateOKOperational Boot StateOKOperational Configuration FileOK SecurityEnabledBPI+

Downstream Channels Lock StatusModulationChannel IDMax Raw Bit RateFrequencyPowerSNRDocsis/EuroDocsis locked
LockedQAM25620255616000 Kbits/sec298750000 Hz 8.8 dBmV41.9 dBHybrid LockedQAM25620155616000 Kbits/sec290750000 Hz 9.1 dBmV41.6 dBHybrid LockedQAM25620355616000 Kbits/sec306750000 Hz 9.0 dBmV41.9 dBHybrid LockedQAM25620455616000 Kbits/sec314750000 Hz 8.9 dBmV41.6 dBHybrid UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV 0.0 dBUnknown UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV 0.0 dBUnknown UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV 0.0 dBUnknown UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV 0.0 dBUnknown

Upstream Channels Lock StatusModulationChannel IDMax Raw Bit Rate FrequencyPower
LockedATDMA220480 Kbits/sec35800000 Hz45.5 dBmV UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV

Primary Downstream Service Flow
Downstream(0) SFID3670 Max Traffic Rate10240000 bps Max Traffic Burst3044 bytes Mix Traffic Rate0 bps

Primary Upstream Service Flow Upstream(0) SFID3669 Max Traffic Rate1072000 bps Max Traffic Burst8160 bytes Mix Traffic Rate0 bps Max Concatenated Burst8160 bytes Scheduling TypeBest Effort
Current System Time:Sat Feb 25 21:49:18 2012
 
Power levels are not bad. Downstream is on the high side but not above the threshold. High power levels would not cause your issue anyway. Upstream is near perfect.

If it doesn't work any better in modem only mode it could be an issue with DOCSIS 3 in your area or a faulty modem. Your old modem would have used DOCSIS 1.

Call VM and get a technician visit dude as im out of ideas. I presume you are cabled in
 
The best thing to do with the SuperHub is to put it in modem mode and hook it up to a better router.

That's how I've done it because the SuberHub is crap.

The router I've hooked it up to is a Belkin N1 wireless router I bought a couple of years ago. Works a charm.

There is one problem though, the speed degrades. I pay for 30MB but wirelessly through the SuperHub I get about 20MB. It's OK for me though because I only use wireless for mobile devices e.g. iPhone, iPad.

For downloading and main Internet usage I use my computer which is hooked up via ethernet to the SuberHub.
 
Last edited:
Artful Dodger said:
The best thing to do with the SuperHub is to put it in modem mode and hook it up to a better router.

That's how I've done it because the SuberHub is crap.

The router I've hooked it up to is a Belkin N1 wireless router I bought a couple of years ago. Works a charm.

There is one problem though, the speed degrades. I pay for 30MB but wirelessly through the SuperHub I get about 20MB. It's OK for me though because I only use wireless for mobile devices e.g. iPhone, iPad.

For downloading and main Internet usage I use my computer which is hooked up via ethernet to the SuberHub.
Click to expand...


Yea iv noticed that too. Wireless seesm to be rubbish. I've got it hooked up via ethernet. Need to buy a Router. Gona have to wait till pay day before i can buy one.
 
Artful Dodger said:
The best thing to do with the SuperHub is to put it in modem mode and hook it up to a better router.

That's how I've done it because the SuberHub is crap.

The router I've hooked it up to is a Belkin N1 wireless router I bought a couple of years ago. Works a charm.

There is one problem though, the speed degrades. I pay for 30MB but wirelessly through the SuperHub I get about 20MB. It's OK for me though because I only use wireless for mobile devices e.g. iPhone, iPad.

For downloading and main Internet usage I use my computer which is hooked up via ethernet to the SuberHub.
Click to expand...

You should see any slowdown like that especially not with wireless-n. My laptop connects directly to my superhub and that sees >40Mb/sec. I have a wrt54g as well for devices that aren't n-compatible and that will manage 30mb/sec and thats 54g!
 
To rule out the super hub I would just use it in modem mode. I picked up a dir 615 for 9 quid off the net and havent looked back since!
 
gam3r said:
To rule out the super hub I would just use it in modem mode. I picked up a dir 615 for 9 quid off the net and havent looked back since!
Click to expand...

Do i have to put it in modem mode and thats it? Dont need to click on anything else?

*edit* just googled it.
 
Last edited:
Iv got it in Modem mode. I'll see how that goes. Iv got the same Router too. So gona connect that up tomorrow when i get a chnace.

Just too lazy to do that now :p
 
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