I always end up referring to the utterly daft allocation of money, Ealing hospital had JUST redecorated and arranged the ER to be told they can have something along the lines of a couple hundred grand, but the only use it had was updating the ER as this was given to a bunch of hospitals, and instead of giving them the 200k or so to put in their budget against money they already took out to do the work, they did up the ER, again, within months when there was nothing at all wrong with it.
This is where the public fail to understand the NHS, it spends quite large sums of money on looking at how to best serve its local community.
Ealing Hospital serves Southall and Greenford, two areas with very high percentages of recent migrants, many of whom come from the developing world. Here healthcare is provided by hospitals and clinics and so if you want healthcare (be it a for major accident or a sniffle) you present at the hospital. This behavior is hard to break, for many people in this area it is all the know. That combined with many people don't know how to or won't (for a variety of reasons) register with a GP means that Ealing Hospitals A&E experiences a higher than average number of attendances for minor complaints. This is a pattern across a number of local hospitals (West Middlesex, Central Middlesex and Northwick Park) and perhaps further afield (I speak from local knowledge not a great understanding of healthcare patterns across London/UK).
In response to this local PCT's are working with Care UK (a private company I know nothing about) to provide Urgent Care Centres (UCC) in many hospitals. These are staffed with GP's and nurse practitioners and are designed to replace the old minors side of A&E with a service that more readily meets the needs of its community. This urgent care centre was created at Ealing around 2010/2011 and when I have taken my brother to it as a patient (sprained ankle, ?fracture) it was efficient and the staff pleasant in a nice environment.
A&E Majors at Ealing hasn't had much more than a lick of paint in many years and as such updating it to a 21st century style of medicine with a few hundred grand wouldn't be a bad thing. I really can't imagine that they would redo a brand new urgent care centre at this stage in the game, the paint had only just dried. I really fail to see your argument, if they have money I can only assume that they are using it to redo majors and resus?
On the other point, I would love to see a co-pay system introduced for GP visits, £25-50 per visit. I can only see it being another tax on the working though. Those on benefits or with chronic conditions wouldn't have to pay, so instead the person who has had to take time off work to see their GP (which is the case for many unless your part of a poly clinic practice) then has to pay on top of that. It might stop a few with a sniffle seeing GP's but how many people are using the service incorrectly? Would it lead to an increase in A&E/UCC attendances as people do in the US (no access to primary healthcare=increased attendances at secondary healthcare).
I would also love people to be presented with a bill for their care if they attend hospital/the GP, not to pay but to give them an understanding of how much the NHS costs to run, many peoples short stays in hospital would run in to the thousands.
Perhaps if the government stopped policitising the NHS and let the people that run it (and know whats best for it) get on with it then maybe we would see some real innovation, real savings and real improvements.