Bad hotel experience - advice needed.

I've been charged for things I shouldn't have before - I just ring my bank and tell them to cancel it immediately, they have done every time.
 
big4000 said:
They have already admitted mistakes - one of them being charging my card a second time without my consent - SURELY NOT LEGAL???
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Charging a card twice by mistake doesn't seem that big of a deal. There would only be a problem if they refused to refund, in which case I imagine it would be a case for the small claims court.
 
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[TW]Fox;21459702 said:
Thats because 75% of the time, the OP in a thread like this is either forgetting to mention something, not being entirely truthful, missing out important details or just plain lying.

This makes people understandably sceptical and sadly this means 25% of the time they are un-neccesarily sceptical when the OP is being totally truthful.
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Always a skeptic!

I know what you mean though, some people do make things up and i remember on a few occasions they have been found out and embarassed in a big way on here!

But i can assure you that this is not the case here.

Looking forward to the call from the senior manager today.
 
mithrandir said:
I've never been to a hotel where there are bouncers. Is it really that bad in Liverpool (no offense to anyone from Liverpool!)
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Yes I had never experienced this before until I stayed here. It was really intimidating and off putting. There would have been no way for me to bring a girl back to my room.
 
SoSolid said:
Yes I had never experienced this before until I stayed here. It was really intimidating and off putting. There would have been no way for me to bring a girl back to my room.
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Because of course, had there not been bouncers, you'd of definitely brought (I wonder if in this case, it should had be "bought") a girl back to your room. ;)
 
mp3duck said:
Because of course, had there not been bouncers, you'd of definitely brought (I wonder if in this case, it should had be "bought") a girl back to your room. ;)
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Haha well no I actually worded it wrong. I mean if someone pulled and wanted to take a girl back, how would they do it?
 
SoSolid said:
Haha well no I actually worded it wrong. I mean if someone pulled and wanted to take a girl back, how would they do it?
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I personally don't see it being any business of the bouncers who you bring back to your room. If you pay per room, per night, it's none of their business who you have in your room. Especially if it's a double.

I guess if it's per person, per night, it's a different story.
 
mp3duck said:
I personally don't see it being any business of the bouncers who you bring back to your room. If you pay per room, per night, it's none of their business who you have in your room. Especially if it's a double.

I guess if it's per person, per night, it's a different story.
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Well they interrogated absolutely everyone who attempted to get back in to the hotel, they were about 8 big bouncers with shaved heads and yobbish behaviour. They had a guest list and made everybody account for themselves. I was flabbergasted.
 
SoSolid said:
Well they interrogated absolutely everyone who attempted to get back in to the hotel, they were about 8 big bouncers with shaved heads and yobbish behaviour. They had a guest list and made everybody account for themselves. I was flabbergasted.
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Some people seem to get off on having a little power.
It would certainly put me off staying at such a place.

I am a stickler for good service, and don't let bad service go easily.
For that reason, I tend to stay in 4* or 5* hotels. (although, that isn't any guarantee of getting good service either)

Last hotel I stayed in, I was greeted by name when I arrived after an evening out. The opposite end of the spectrum on service I guess.
 
Van Hellseek said:
Same rights yes, not same privelages. :D

We have access to any room in the hotel if we deem it necessary to enter.
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So how would you handle the situation if you were to barge in on a perfectly innocent couple having sexy time?

Because if I were the victim in that case I would do everything possible to make sure you ended up on the sex offenders register for voyeurism.
 
ubersonic said:
The difference being that if they have no evidence/proof then they won't have a leg to stand on if the OP decided to sue them, which im surprised he isn't, I would.
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As I've stated multiple times in this thread already, there is no legal requirement for "evidence/proof". If a hotel wants to get rid of you in the middle of the night then it's completely their prerogative.

Of course they wouldn't ever resort to this except in extreme circumstances.

Haggisman said:
So how would you handle the situation if you were to barge in on a perfectly innocent couple having sexy time?

Because if I were the victim in that case I would do everything possible to make sure you ended up on the sex offenders register for voyeurism.
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Not sure what bizarre fantasys you're having here, but no room would ever be entered without a guests permission except where it was believed it was completely necessary. Medical reasons, H&S, potential violent incidents occurring etc etc.
 
Van Hellseek said:
As I've stated multiple times in this thread already, there is no legal requirement for "evidence/proof". If a hotel wants to get rid of you in the middle of the night then it's completely their prerogative.

Of course they wouldn't ever resort to this except in extreme circumstances.



Not sure what bizarre fantasys you're having here, but no room would ever be entered without a guests permission except where it was believed it was completely necessary. Medical reasons, H&S, potential violent incidents occurring etc etc.
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And what if you mistakenly believed it was completely necessary despite the lack of any evidence?
 
UPDATE!

The hotel have apologised for the treatment i was given, and have accepted that the situation was not dealt with correctly and that lessons have been learnt from this fiasco.

I have now been fully refunded for my stay, as well as the money that they took without my consent.
 
big4000 said:
UPDATE!

The hotel have apologised for the treatment i was given, and have accepted that the situation was not dealt with correctly and that lessons have been learnt from this fiasco.

I have now been fully refunded for my stay, as well as the money that they took without my consent.
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That's a good start. What else are they offering you?
 
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