Urgent Help Needed!

CBrooksC · 31 Mar 2012 at 14:17

My friends computer wont start...

I'm speaking to him on Skype atm he's on his phone.

When he turns on his pc (Presses the power button) the pc is powered for about 15 second before randomly restarting. There is no monitor input.

This has happened just after he added more RAM. But the problem now continues too consist even after taking the new ram out.

He thinks it might be something to do with he's BIOS.

Thanks in advance.

CB

honosuseri · 31 Mar 2012 at 14:18

CMOS reset either by the jumper on the mobo or with the PSU unplugged pop out the CMOS battery on the mobo for a min or two and replace.

Idleman · 31 Mar 2012 at 14:24

Can you post his PC specs. May help.

CBrooksC · 31 Mar 2012 at 14:27

Intel I3
4gb Ram
gigibite z68ap-d3
ATI 6850
430watt powersupply

I think that's right

Also he ask's what is a jumper on the motherboard?

honosuseri · 31 Mar 2012 at 14:39

its a small plastic clip that bridges pins on the mobo. You should be able to see CMOS reset printed on the mobo under the pins. Popping the battery out has the same effect

CBrooksC · 31 Mar 2012 at 14:41

Ok, ty. yeah I'm making him just pop out the battery. Also how do you make that writting appear below your post. Like some people have they're pc specs and stuff.

Ryan-3 · 31 Mar 2012 at 14:45

Cmos reset should fix this I guess

And they are called Signatures. At the top: User CP > Edit Signature (on the left, abit down

The Halk · 31 Mar 2012 at 14:45

It's your signature, have a look at the FAQ to see what's allowed and under quick links you'll find one to edit signature.

Idleman · 31 Mar 2012 at 14:52

CBrooksC said:
Intel I3
4gb Ram
gigibite z68ap-d3
ATI 6850
430watt powersupply

I think that's right

Also he ask's what is a jumper on the motherboard?

If he checks his manual, he will find a a mobo lay-out. Bottom right hand corner, just above the oblong shape connecter, there is a button, CLR-CMOS. YOU CAN PRESS THIS TO CLEAR THE BATTERY.

http://download.gigabyte.eu/FileList/Manual/mb_manual_ga-z68ap-d3_v2.x_e.pdf

CBrooksC · 31 Mar 2012 at 15:01

He says he cant see it. Though now he is saying he has tried to get the battery out but when pushing the thing it didn't do anything and he decided to use a piece or plastic which is he said he as now Wedged in-between the PCI and heat sink =S

The Halk · 31 Mar 2012 at 15:08

The Halk said:
It's your signature, have a look at the FAQ to see what's allowed and under quick links you'll find one to edit signature.

Idleman · 31 Mar 2012 at 15:13

CBrooksC said:
He says he cant see it. Though now he is saying he has tried to get the battery out but when pushing the thing it didn't do anything and he decided to use a piece or plastic which is he said he as now Wedged in-between the PCI and heat sink =S

Tell him to look in his manual or use the link i gave you.

Ryan-3 · 31 Mar 2012 at 15:14

The sigs abit big!

And tell him to remove the plastic without damaging anything, and use the Button!

CBrooksC · 31 Mar 2012 at 15:15

=D

He got the plastic out. And he cant find the button....