Are EA allowed to do this

Final8y

Final8y

Final8y

Soldato
Joined
7 May 2006
Posts
12,183
Location
London, Ealing
Im having serious troubles with EA at the moment, my crysis warhead i paid for on steam has run out of licences, ive contacted EA who at first said just send us ur cd key which i did, now they have replied directing me to pogo to make an account there, and then to download crysis warhead over origin which i dont have at the moment and dont want, i just want the game to work on steam again, but now they seem to be forcing me to do 2 things to make a game ive paid for work again!!! help!!!
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Recently, EA hasn't been allowing additional licenses if you're using Steam client.
Instead, they will give you a copy of the game on Origin.
I don't know if they are allowed to do this, but they are anyways.
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Similar thing happened to me last week, well first time it happened was about three months ago.
I was to install my retail version of Crysis Warhead which I never ever registered on either Origin nor Steam.
Second time ever i install it. I get a msg that the license key is invalid. :/

After quite a few messy turns with EA customer service where they forced me to send them photos of my retailbox, manual, disc and license key they finally sent me a new key via email.

Everything was fine and I was able to install and play the game again. Then last week when I was to start up Crysis Warhead again I'm met but the same msg, license key invalid.

This time I get a bit more jarateed then the first time so I write to EA customer service yet again asking them what the heck is going on.

I also suggested that they activate the game the Origin account from where I contacted customer service. Maybe a bad move since it renders my retail version worthless.
But anyway, I suggested it as a measure to avoid future keys from going invalid.

A few hours later I get a reply where they say that they activated it in Origin.

I logon to Origin but there is no Crysis Warhead, so I contact them again. Eventually it turns out that they activated it for the wrong account (screen name). I told them that I want the game on my main Origin account from where I have had all my contact with them.
They said it was not possible to do this since they can't deactivate the game on the other account (screen name).
This all plays out in quite a few turns back and forth where they also tried to make me go register some pogo ♥♥♥♥ to make a new account.

I refused to do this and finally after about 13 hours of msgs and wait time all of a sudden Crysis Warhead popped up on my main Origin account.

I send them a final msg where I yet again ask why all this happened in the first place. Why my license keys goes invalid over and over again.

They never replied.
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http://forums.steampowered.com/forums/showthread.php?t=2637121
 
They did the same to me earlier in the year I had login problems and they kept wanting me to sign up to POGO and then sent me an update saying did I have any problems with POGO.

W T F
 
Had the same problem the other month when my steam crysis was blocked from activation with to many installs. Got on EA online chat and they basically said my key was invalid and that I was using a pirate copy of the game. In the end I resorted to cracking my own game I paid for. EA suck.
 
I thought your contract of sale was between YOU and STEAM/VALVE. Therefore its up to STEAM/VALVE to resolve, Sales of Goods Act 1979.
 
Reminds me of the issues I was having with Dawn of War 2 the other day, tried to load up the game but GFWL wouldn't let me play, telling me I used all my game licenses up... Thankfully Chaos rising added more licenses. Only way to fix it would be to contact microsoft :mad:.
 
Someone needs to come along and appeal to development houses so they have a viable non-trash alternative to EA.

Someone could seriously cash in running an honest, head screwed on publishing business.
 
Well that sounds like im ******, run out of activations on crysis and warhead, i may try ringing ea tomoz and seeing what they say. I'll post the results here.
 
my burnout paradise I bought on steam no longer works online add after too many emails back and forth I have given up and will think twice about buying from ea again!
 
Angst said:
Well that sounds like im ******, run out of activations on crysis and warhead, i may try ringing ea tomoz and seeing what they say. I'll post the results here.
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I've never had any issues with getting my Crysis keys re-activated, despite them being issued via steam.

I usually just fire a request off to them online and within a couple of hours the activations are reset.

That said I do know a few people who have had issues with re-activations only to be told by EA to buy the game again.
I think it all depends on who picks up the request on the helpdesk system they use
 
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