Been on my 3rd one x and decided to get a note
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As above, given the hassle you've had with the X they might have bent over backwards with a good deal on the s3 as a goodwill gesture.
You could have waited for the 1.29 update which appears to have solved it. I was some issue with Tegras auto brightness algorithm which is now sorted.
Did you have the phone on auto or 100% brightness or something?
Just so you know, and to save yourself a lot of hassle in the future if I were you I would expect in this day an age of high powered constantly on-line complex hardware, that if I were to insist on rushing out and buying the latest tech on day 1, that I would probably have to expect that at least a couple of updates will be needed to get the thing running as it should.
Its just a hunch, but seeing as pretty much EVERY piece of connected hardware over the past umpteen years has needed to go through this process, I would assume by now that this should be considered the norm. Flapping and running back into the shop like a crazy person just gets you needless stress, and the salesmen will just think you are nuts with a touch of OCD. HTC announced a couple of weeks ago that they were aware of the problem with the screen and they would be soon releasing a fix, couldn't you just wait to see what they did? Now you are going to buy yourself a lesser piece of hardware that's had months of updates and consider that a fix, the logic astounds me!
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^ sorry but what utter tosh ^
If any company promotes, launches, and sells a premium product be it a phone, dishwasher, cheese grater or anything at all it better make sure it behaves like a premium product from day one!
If any company promotes, launches, and sells a premium product be it a phone, dishwasher, cheese grater or anything at all it better make sure it behaves like a premium product from day one!
Indeed it should, but unfortunately this seems to be an issue with phones (from all companies).
The manufacturing operation is simply too big to have top notch QC.
True, but it doesn't happen in this corporate world, the first 3 mnths of any product life should be called mass testing, even small software updates for the pc are best left for a few days till they iron out kinks
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Nah sorry, no offense to anyone but to suggest that we simply accept it is wrong, the op didn't over react he gave htc three chances to take his money two more than I would have given them)
But our new all singing all dancing flagship phone now, and as a special introductory offer we'll throw in updates to make it work the way you thought / hoped / were lead to believe it would out of the box.
I'm not pointing a finger solely at htc I am saying it's not something we simply ought to accept.
But our new all singing all dancing flagship phone now, and as a special introductory offer we'll throw in updates to make it work the way you thought / hoped / were lead to believe it would out of the box.
I'm not pointing a finger solely at htc I am saying it's not something we simply ought to accept.
*See* Every smartphone launch for reference. Then *see* pretty much every major hardware launch ever.
People need to manage expectations, and if you insist on being the early adopter you have to expect the odd niggle.
Life's hard very few things are perfect first time. We can either cry rivers and slap our heads or give people a little time to solve the minor issues in life.
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i hardly class extreme flickering screens as a niggle , and why would i have held onto a divice with possible faulty hardware?>
HTC admited they didnt know if it was hardware of software related , and i only have 7 days to return a phone for exchange rather than it being sent for repair ?
you think that everyone that buys a new car expects to go through 3 before thay get one that works ?
HTC admited they didnt know if it was hardware of software related , and i only have 7 days to return a phone for exchange rather than it being sent for repair ?
you think that everyone that buys a new car expects to go through 3 before thay get one that works ?
If the screen flickers all the time at any setting then yes it would be deemed faulty, but if you are looking to reproduce the problem by downloading specific test patterns from XDA and whacking the brightness up to 100% when that's not how you'd use the phone then that's just crazy.
The flicker problem a lot has manifests under specific conditions only.
The flicker problem a lot has manifests under specific conditions only.
Indeed it should, but unfortunately this seems to be an issue with phones (from all companies).
The manufacturing operation is simply too big to have top notch QC.
its not just phones, samsungs latest range of tellys, are awful untill updated, they reboot, are slow to respond untill they lock up, which for a £1000+ product is not good.
Someone i follow on twitter is on his 5th one x now, which fingers crossed is ok.
There are very expensive dishwashers that are ****, and unfortunately they cannot be updated so you end up with a **** dishwasher, and cheese graters whilst they cannot be updated, they are much less complex so they pretty much tend to work I tend to find.
I would suggest if you base your level of expectation for everything on the basis that cheese graters work so why shouldn't your high equipment be bug free that you may need to temper that somewhat as you are going to be sorely disappointed.
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Kitch. my expectations are realistic. Your continued defense of faulty goods isnt. Suggesting a fault that arises under specific conditions is ok only goes to strengthen my suspicion that you are willing to defend the one X to the death. The occasional fault, the odd one in a good batch, both reasonable and probable. Having 3 faulty units as the op did or 5 as reported above are you seriously going to suggest that's acceptable?
The issue in this thread has been confirmed to be a software fault by HTC which they say has now been solved.
My last phone which was the S2 had updates available pretty much every week, and guess what? When I sold that 18 months later it STILL had flaws. The phone before that was a Desire, THAT had flaws after 18 months worth of updates, my PS3 I've had for 3 years STILL has flaws, Windows 7 STILL has flaws, My mates iPhone 4s has flaws etc etc.
The flicker should only manifest when the screen is near max brightness (Auto setting will use max brightness sometimes.) and when displaying specific colours, that is all. I can reproduce it on my phone if I had to but I'd never run my phone in that way so why bother?
If you can get me a ticket to the magical mystical fairyland where everything is perfect you appear to live in then that would be much appreciated!