Virgin Media Discussion Thread

connection is dog **** tonight



Just tried plugging in wired, funnily enough the think broadband monitor works. Also get a lovely steady ping, the wireless on the superhub is absolutely dire.
 
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went from wired to wireless have one pingtest and.........

ridiculous the superhub is literally the worst router I've ever used.
 


That's my superhub wireless to my PC. The hub is downstairs at the front of the house and my PC is upstairs at the back. Also I'm only using a plug in dongle and never had any performance issues.

Have you tried playing with the settings and as I have said on here before make sure the NIC drivers are up to date as the superhub doesn't like some cards.

Read this to see if it helps

http://community.virginmedia.com/t5/Wireless/Super-Hub-Wireless-Issues-FAQ/td-p/361803
 
After plugging my laptop into the router it then decided to work!

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Looks pretty good but in reality it's not that good. When playing CS:S it spikes to 200 all the time.
 
I am currently on o2 for my broadband, paying £13 a month for around 15mb service. I am considering of making a move over to Virgin to the 100mb service. I am a pretty heavy Usenet user, but can schedule my traffic to be mostly over night. Don't often play games, if I do its mostly Fifa on the Xbox.

Keen to get some insight from everyone here as to whether Virgin are any good now, I have used them in the past but found the throttling a nightmare, but given if I get 100mb I would be throttled down to 50mb at worst I can't see it being too bad!
 
Ekim said:
I am currently on o2 for my broadband, paying £13 a month for around 15mb service. I am considering of making a move over to Virgin to the 100mb service. I am a pretty heavy Usenet user, but can schedule my traffic to be mostly over night. Don't often play games, if I do its mostly Fifa on the Xbox.

Keen to get some insight from everyone here as to whether Virgin are any good now, I have used them in the past but found the throttling a nightmare, but given if I get 100mb I would be throttled down to 50mb at worst I can't see it being too bad!
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Check online for over utilization in your area just google your first 3/4 letters of your post code and then virgin media forums. See what comes up.

I find download speeds to be fine, both wireless and wired. However what I do have a problem with is the wireless ping, but if you're not gaming that much it's not much of an issue.

Also depends if you have a decent wired network around your house or if you run everything wirelessly.

Wired in virgin media is great. Wireless not so much, can be remedied by buying a separate router as the superhub really is super crud.
 
Hmm doesn't seem good then. Googled by post code (W14) and it just seems to be lots of complaints about how crud the service is during peak times.
 
Ekim said:
Hmm doesn't seem good then. Googled by post code (W14) and it just seems to be lots of complaints about how crud the service is during peak times.
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Yep and look at this:

Hi Molsey,

Sorry for the late reply. The ticket raised for utilisation F001942330 should be resolved by November.
Please be aware that all dates are subject to change.
Sorry for any inconvenience this may have caused.

Kind Regards,

Adam J

Help & Support Forum Team
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Wait until November and have another google then :P
 
jeff6475 said:
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looks like ive been upgraded to 100mb :)
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Are Virgin going to pull their finger out with upload speeds, both BT and Sky are absolutely killing them in this department at the moment?

I mean 100 Mb/s download and only 5 Mb/s upload, Sky fibre is like 40 download and 20 upload, which is the perfect balance in my eyes. Id much rather have my 60/5Mb/s connection to be 50/15MB/s and sacrifice 10Mb/s download speed to have a better upload
 
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Well another 5 days of 250kbs download on a 60mb connection. Tomorrow i'm pulling the plug on the superdooperhub, factory restore, modem mode AGAIN and see if it restores it. If not sky will be getting a call.

I really can't be bothered anymore. I've been with Blueyonder from the begining. Way back in the 512kbs days and have never had any major problems but in the last 6 months it has just gotten beyond ridiculous. Don't get me wrong it's brilliant when it works but how can they justify forcing people on to such a shoddy piece of kit when they know it's riddled with problems.

I like the company, I really do. I'm just cheesed off that they all seem to be chasing the willy waving "fastest download" speed at the sacrifice of network quality and integrity.
 
lettuce said:
Are Virgin going to pull their finger out with upload speeds, both BT and Sky are absolutely killing them in this department at the moment?

I mean 100 Mb/s download and only 5 Mb/s upload, Sky fibre is like 40 download and 20 upload, which is the perfect balance in my eyes. Id much rather have my 60/5Mb/s connection to be 50/15MB/s and sacrifice 10Mb/s download speed to have a better upload
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Its actually a 10:1 ratio but you are on a free upgrade so you wont have your upload doubled until channel bonding goes live.

I heard a rumour at work that they are considering a 3:1 ratio after channel bonding but it could have just been someone making stuff up around the office. Still 120mbps down and 40mbps up would be nice so here's to hoping :)
 
Wondering if i will be upgraded this month from 30/3 to 60/6. The speed doubling page says from july onwards.

Btw i used to be able to use thinkbroadbands monitor but it stopped working and i have tried remaking it but no go it just shows red when infact the connections ok and usable. Wonder why, and yep that dmz thing is ticked.
 
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