A couple of weeks ago the ESP light on my Golf came on, and wouldn't extinguish. I scanned the error codes and it came up as a 01435, brake pressure sensor fault.
A bit of googling and I started to panic, as initial results suggested that the ABS control module was duff and I was looking at a £1500 repair bill! Thankfully after a bit more research it turned out that VW released a repair kit in 2010/2011 which was around £150+labour..still around £450 fitted but it was more bearable than £1500!!
Anyway, as the issue became more widespread, VW started offering goodwill gestures against the repairs, but it seemed to be very inconsistent; some people would get a 100% contribution and then others might get nothing.
I decided to email the local VW dealership to ask what my options were. I didn't hear anything back, so I rang them instead. The guy advised that due to my car being older than 5 years, only having a partial VW service history (the rest is specialist), and because it has 108k on the clock, the chances of any goodwill from VW was tiny. I sucked it up and purchased the repair kit with a plan to fit it myself.
Roll forward to Monday and I get a call from the Aftersales Manager at the dealership, apologising for not replying to my email but he's been on holiday. He tells me that he's confident that they can get a goodwill gesture from VW to cover if not the full cost, a large proportion of it..perfect!! It had to go in for diagnostics first to ensure the fault was as expected, but they offered to not even charge me for the diags (normally £85!).
The car went in today and I got a call earlier this afternoon to tell me that VW are paying for the whole thing
Fair enough they are only paying to replace a part that has an inherent design fault, but I'm still chuffed that they're paying for it considering the car is outside of their original requirements.
Just goes to show, if you don't ask, you don't get
A bit of googling and I started to panic, as initial results suggested that the ABS control module was duff and I was looking at a £1500 repair bill! Thankfully after a bit more research it turned out that VW released a repair kit in 2010/2011 which was around £150+labour..still around £450 fitted but it was more bearable than £1500!!
Anyway, as the issue became more widespread, VW started offering goodwill gestures against the repairs, but it seemed to be very inconsistent; some people would get a 100% contribution and then others might get nothing.
I decided to email the local VW dealership to ask what my options were. I didn't hear anything back, so I rang them instead. The guy advised that due to my car being older than 5 years, only having a partial VW service history (the rest is specialist), and because it has 108k on the clock, the chances of any goodwill from VW was tiny. I sucked it up and purchased the repair kit with a plan to fit it myself.
Roll forward to Monday and I get a call from the Aftersales Manager at the dealership, apologising for not replying to my email but he's been on holiday. He tells me that he's confident that they can get a goodwill gesture from VW to cover if not the full cost, a large proportion of it..perfect!! It had to go in for diagnostics first to ensure the fault was as expected, but they offered to not even charge me for the diags (normally £85!).
The car went in today and I got a call earlier this afternoon to tell me that VW are paying for the whole thing
Fair enough they are only paying to replace a part that has an inherent design fault, but I'm still chuffed that they're paying for it considering the car is outside of their original requirements.Just goes to show, if you don't ask, you don't get
